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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: GmaLinda
from Southern Shores, NC
Verified Purchase:Yes
At 6 1/2 yrs old the compressor and the condenser died! The warranty is a really bad joke! You guys need to step up your manufacturing and make a more reliable product. The design is not user friendly when you clean it, but that is not the complaint, faulty equipment is the problem!
Pros: Features/Settings
Quality
2
Features
4
Value
1
Response from lg.comBy Jennifer, Social Media, July 13, 2022
Thank you for sharing your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Written by a customer while visiting lg.com
Posted by: partycentral
from Pewaukee, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this fridge - plenty of room for all my needs, especially since I cook and prep a lot. I have never run out of room. The double freezer drawers are awesome for containers of food I prep and freeze for individual meals. Wish the icemaker was larger.
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Atlanta, Ga
Verified Purchase:Yes
The tech that serviced our refrigerator did an awesome job! He was extremely professional, courteous and very punctual. I would recommend him any time.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jennie22
from PR
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bougth on Oct 2017, at Berrios Furniture and I didn't have problem, until now, but LG fixed the problem, they have good warranty.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Brenner11747
from Melville NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator has been problem free aside from a recent ice maker issue that was quickly remedied. The only negative about its performance is the water dispenser as the flow is very slow.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Mig287
from Fort Worth, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this in 2019 and compressor already went out but LG sent tech out to replace under warranty. Just hope it lasts us at least another 5-6 more years before we have to replace.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Jerry gaszak
from St. Francis wi
Verified Purchase:Yes
I bought it 5:5 years ago and the comptrssor failed. They had to replace thr compressor.
Quality
3
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: lopem169
from Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely love the look. Access to ice/water on outside of door is convenient. Ability to easily access multiple items with the dual freezer drawers is wonderful. Only issues was condenser stopped working and the unit wasn't cooling but LG got it fixed and it's working great again.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com