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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Disappointed82
from Normal il
Verified Purchase:Yes
Bought fridge new. Compressor is out and LG is not returning calls.
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, August 15, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: TandL
from Minneapolis
Verified Purchase:Yes
[This review was collected as part of a promotion.] The compressor quit working while we were away from home. We lost all food in refrigerator and freezer. Thankfully it was replaced by factory customer service. Hopefully new part is more durable.
Pros: Style/Design, Features/Settings
Quality
3
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, August 15, 2022
We sincerely hate to hear this and thank you for taking the time to provide us your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Jessica Evans
Verified Purchase:Yes
I bought this refrigerator 5 years ago and it has been repaired 4 times now we cannot get anybody to do anything about refunding us a lemon refrigerator shame on you
Pros: Style/Design
Quality
1
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, August 17, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.Sandy
Written by a customer while visiting lg.com
Posted by: Abo22
Verified Purchase:Yes
Works great. Exactly what I was looking for in a refrigerator. Not too fancy with too many things that can go wrong.
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Murray this is rediculous
from West Palm Beach, FL
Verified Purchase:Yes
Works fine with minor headaches...................
Pros: Style/Design
Quality
3
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, August 18, 2022
Thank you for taking the time to provide us your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Pzl3hy
from Lemon Grove, California
Verified Purchase:Yes
I love my LG refrigerator but the freezer went up to 40° I had an extended warranty and there was a class action lawsuit on the refrigerator. They came out to fix it and everything is working great now. I still love the refrigerator and would buy from them again.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Worked great until it was just out of warranty
on August 19, 2022
Posted by: juststeve
from Fresno, CA
Stopped cooling 2 months after the warranty expired...... booo plus this model had a class action suit for cooling failures.
Pros: Features/Settings
Quality
1
Features
5
Value
4
Response from lg.comBy Sandy, Social Media, August 22, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Horrible Refrigerato
on August 23, 2022
Posted by: Kim1956
from Terre Haute, IN
Seven years almost to the day and it died. Kept clean so no lint build up to cause an issure. VERY DISAPPOINTED!!!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, August 23, 2022
We hate to hear this and thank you for taking the time to provide your feedback.^Sandy
Written by a customer while visiting lg.com