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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Duece73
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good fridge with great design and didn’t need repairs until after 6 Years. Still kicking.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, August 26, 2022
Thank you for taking the time to provide us your feedback. ^Sandy
Written by a customer while visiting lg.com
Posted by: Opine
from Minneapolis
Verified Purchase:Yes
I bought this refrigerator 4 1/2 years ago, love it! Needed a new compressor, was under warranty, so now I can continue to enjoy this fridge.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SCD60
from Rhode Island
Verified Purchase:Yes
We picked the LG fridge because we liked the style, interior and exterior.
Sadly, after less than three years, we had to replace the compressor.
The one redeeming aspect for LG was that the repair was completely covered under our warranty and repair was done fairly quickly by a courteous LG repair person.
Pros: Features/Settings
Quality
2
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, August 29, 2022
We hate to hear you had to have repair and thank you for taking the time to provide us your feedback. ^Sandy
Written by a customer while visiting lg.com
Posted by: Julie F
from Buffalo, NY
Verified Purchase:Yes
Had to replace the ice machine after 5 years. Other than that, we like the refrigerator.
Pros: Style/Design, Features/Settings
Quality
4
Features
5
Value
5
Response from lg.comBy Sandy, Social Media, August 31, 2022
Thank you for taking the time to provide us your feedback. ^Sandy
Written by a customer while visiting lg.com
Posted by: Phenomenal experience
from Waldorf Md
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had some issues getting our refrigerator fixed and LG helped us make the process phenomenal.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LSkinner
from Chicago, IL
Verified Purchase:Yes
Six years no problem, then overnight condenser went out. Worked with LG to get it repaired. Now it is working fine again. Was repaired with KG parts. The fridge is quiet. I don't like the frequency at which I have to change the filters. I love to two drawer freezer section. The ice maker is fast but the basket is small. Overall, this is a good unit.
Pros: Style/Design, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: H Cooper
from Decatur, Georgia
Verified Purchase:Yes
I purchased a complete kitchen appliance system of LG products in 2017 . The refrigerator's compressor didn't last long enough for a unit that cost as much this model. I am glad I had a warranty!
Pros: ease of use, Style/Design, Features/Settings
Quality
2
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, September 6, 2022
We hate to hear this and thank you for taking the time to provide us your feedback. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Terrible
on September 8, 2022
Posted by: Caleb19
from Lexington, KY
We bought this less than 3 years ago and it’s not cooling. There’s no support because it’s discontinued. It’s made a grinding noise since day 1. Will never buy another LG appliance.
Quality
1
Features
2
Value
1
Response from lg.comBy Sandy, Social Media, September 8, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy
Written by a customer while visiting lg.com