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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: LG LRMVC2306D
Verified Purchase:Yes
Beautiful fridge with premium look. So easy to see inside by simply tapping. Craft ice is so totally awesome. Handily the best fridge out there!
Pros: Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: motherof2kids
from Sioux Falls, SD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased in 2019. Five months after the extended warranty we purchased expired, the fridge and freezer both stopped cooling. It was 11 days from the day it went out until a technician could come fix. Love the fridge and freezer set-up and space. Very inconvenient to go 11 days without the fridge/ freezer.
Pros: ease of use, Style/Design
Quality
3
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, October 19, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: laura minella
from hobe sound florida 33455
Verified Purchase:Yes
[This review was collected as part of a promotion.] we bought this two years ago and we love it.
I have no pictures
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Doglover44
from Southern Illinois
Verified Purchase:Yes
I bought this 3 years ago and compressor went out. Was without a fridge for almost a month trying to get it repaired and work done to it.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: floodedhouse1
from Geneva, FL
Verified Purchase:Yes
This is the second refrigerator, same model, that I have purchased in the last 5 yrs. My first one was destroyed in a flood caused by hurricane Ian. I liked it so well, that my replacement was the same. It was what I wanted 5 yrs. ago, and I'm sure this one will work as well.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: IanH27
from Columbus, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this fridge with hour home and it died less than 2 years later. It looks great, fits the space perfectly, and holds plenty of food but we were disappointed by its longevity. LGs customer service was wonderful and we had the compressor replaced at no cost to us and it is working like new!
Pros: ease of use
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Jo45676
from Virginia
Verified Purchase:Yes
I bought the LG refrigerator a little less than five years ago. A few months ago the compressor failed. I was lucky to get it repaired while it was still under warranty. Apparently, the new LG refrigerators at that time did not have very good compressors. It is unfortunate to have a major appliance that would fail in that short a period of time.
Quality
3
Features
4
Value
4
Response from lg.comBy JaNika Wiley, Social Media, October 27, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: lrt5
from Waterford, Michigan
Verified Purchase:Yes
I was charged for a compressor that LG was found guilty in a class action lawsuit. Why do I have to pay for a known issue. It was the model number & within the date range of those filed in the lawsuit. Yet, I was charged for the defective model. The serviceman even said that it was one of the compressors that would've been covered in the lawsuit. I will NEVER buy LG again. Charging someone for a part that they lost in a class action lawsuit is despicable. Never again.
Quality
1
Features
2
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 31, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Written by a customer while visiting lg.com