 |
Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Diane1947
from Satellite Beach
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this refrigerator over five years and it is out of warranty. My ice maker was not making ice and the freezer was not working. After multiple visits from the tech, I finally have ice (it was replaced among other parts) and everything seems to be working. The tech was great:
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ColleenN
from McHenry, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 2-1/2 yrs ago but stopped working. Thank god I bought the warranty.
Pros: Style/Design, Features/Settings
Quality
3
Features
5
Value
3
Response from lg.comBy JaNika Wiley, Social Media, November 8, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: RenP
Verified Purchase:Yes
I bought this few years ago. Compressor has been replaced and fridge isn’t cooling now past few days. Really disappointed with the purchase
Pros: Style/Design
Quality
2
Features
4
Value
2
Response from lg.comBy JaNika Wiley, Social Media, November 8, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: lg fridge did not last
Verified Purchase:Yes
bought in 2018 and the compressor went out and still not fixed been over 15 days
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 15, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. ^Nikki
Written by a customer while visiting lg.com
Posted by: DisDav
from Washington D.C
Verified Purchase:Yes
I have not been able to use this fridge for over a month, technicians have come out 4 times and it is still not fixed, apparently the way it’s designed it’s impossible to fix. Unless you buy a whole new fridge, avoid LG and avoid this specific fridge.
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 17, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Anonymous
from Mckinney Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it about 2 weeks ago, best deal ever. So, glad I did.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Very convenient and easy to use I love them two ic
on November 24, 2022
Posted by: Joe great day
from Largo Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I mean we’ve always liked LG I looked into this model and it exceeds all my expectations
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SueHLR
from Little Rock, AR
Verified Purchase:Yes
All of our major appliances are LG. I am completely sold on their products based on our experience with them.
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com