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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: ASHALEY
from BOSTON,MA
Verified Purchase:Yes
WE PURCHASED A NEW HOME AND THIS FRIDGE WAS THERE NOT MORE THEN 2 YEARS OLD AND IT HAS STOPPED WORKING. LG CONTINUES TO TELL US THAT THEY CAN NOT GET A TECH OUT TO US BUT THAT IT IS UNDER WARRANTY SO THAT WE WILL HAVE TO PAY FOR EVERYTHING AND THEN THEY WILL SEE IF THEY CAN REIMBURSE US. WILL NEVER PURCHASE ANYTHING FROM LG AGAIN. PLEASE DO NOT PURCHASE THIS FRIDGE
Quality
1
Features
1
Value
1
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, January 18, 2023
Thank you for reaching out and providing us with valuable feedback. We would be happy to look further into this, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and send your contact info, or call our Customer Service (800) 243-0000 and we'll be happy to assist. Thank you. ^James.
Written by a customer while visiting lg.com
Posted by: Shotzy55
from The Villages, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] The technician was on time, very professional, replaced the compressor, and the refrigerator is now working like a charm, plenty of ice and is keeping all produce fresh!!.
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Scout1950
from Modesto, CA
Verified Purchase:Yes
Recent purchase. So quiet and roomy. Love the two freezer drawers.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Joy47
from Centennial, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my refrigerator! Love the clear, adjustable shelving which makes it easy to locate things. Love the ice maker although it had a little difficulty keeping up in last summers heat.
We recently had it shut down and had to replace the condenser and the compressor. Thankfully we still under warranty but the labor charge was was a hit to our pocketbook.
Even with the few difficulties, we like the design and it works well for our family.
We recently had it shut down and had to replace the condenser and the compressor. Thankfully we still under warranty but the labor charge was was a hit to our pocketbook.
Even with the few difficulties, we like the design and it works well for our family.
Pros: Style/Design, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Orlando123
from Florissant, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had the french door stainless steel refrigerator, Ir has brought us many great days and times.We love the seamless operational ice maker and water dispenser. We would definitely recommend this well put together LG Refrigerator to be in any kitchen.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LGS5
from Fruitport MI
Verified Purchase:Yes
I love my refrigerator with French doors and freezer on the bottom. Recently had a problem and the service man they sent was not only knowledgeable but very personable as well.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Unhappy retired couple
from Ottawa, Kansas
Verified Purchase:Yes
After our 7 year old lg refrigerator compressor went out we couldn't find anyone to work on an lg and were forced to buy a new refrigerator. Needless to say we did not buy an lg!
Quality
1
Features
1
Value
1
Response from lg.comBy Cazzandra Galangco, LG Social Media, February 14, 2023
Your honest feedback regarding your experience with your LG refrigerator is highly appreciated. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly, this was not your experience, and we apologize for that. Your review is valuable information for our whole team. This will be considered for the improvement of our services and future product developments. -Cazz
Written by a customer while visiting lg.com
Posted by: ASR0220
from PA
Verified Purchase:Yes
Love the French door feature. It makes storing and getting things out easier. I can see everything clearly and don't have to move a ton of stuff around to get to something. The freezer has a good amount of space and I like the additional drawer up top for quick access. The self diagnosis feature is cool because you can quickly figure out what's wrong with your phone.
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com