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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: PegC
from Los Angeles
Verified Purchase:Yes
I bought this because it was rated ‘the best’ in 2017. Since then we have two compressors and a condenser replaced. And a few more issues. BUT love the design, front door ease of ice (cube or crushed selection) and water, checking temps and filters. Just great. Also it came in white which matched all of our appliances-LG washer, dryer and dishwasher!
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: COLS111
from OHIO
Verified Purchase:Yes
I WILL NOT PURCHASE AN LG APPLIANCE AGAIN. COMPRESSORS GO BAD AND ALTHOUGH UNDER WARRANTY, COST NEARLY A THOUSAND IN LABOR TO REPLACE. 8 YEAR OLD REFRIGERATOR IN THE TRASH!
Response from lg.comBy Jai., LG Social., June 6, 2023
Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Written by a customer while visiting lg.com
Posted by: Anonymous
from El Paso,TX
Verified Purchase:Yes
Mr Jeffrey Wikle was a professional at his work. Found problem within a few minutes, performed repairs and tested his work within an hour. Very efficient tech. Kudos to Jeffrey!
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Emil JL
from Norfolk, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This fridge.freezer combo is very functional and best fit for my family. Plenty of space for different kinds of snacks, fruits, and drinks for my 4 boys. The freezer is spacious for my wife that loves to cook. Highly recommended for any size family, big or small.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social., June 15, 2023
Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai.
Written by a customer while visiting lg.com
Posted by: cebie53
from Knoxville, TN
Verified Purchase:Yes
Replaced ice maker which was not working. Done in a timely member
Pros: ease of use
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, June 21, 2023
Thank you so much for your kind words and for sharing your experience with LG. We are thrilled to hear that our team provided excellent service during your recent visit, leaving a strong impression. Your constructive feedback is invaluable in helping us improve and continue providing excellent customer service. ~Tanisha
Written by a customer while visiting lg.com
Posted by: rbsmn
from MN
Verified Purchase:Yes
LG and their authorized repair contractor treated us like their most valued customer. Prompt, professional and pleasant. Still love our LG refridgerator and are hoping for a long second life for it following the repair.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Anthony211, VXI Austin, June 19, 2023
Hey there. Thank you for your time in sending us your review on your refrigerator. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We are grateful to hear that the repair process went smoothly. ~Anthony
Written by a customer while visiting lg.com
Posted by: JDLR
from Houston Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this refrigerator for 6+ years and just showed cooling problems. I contacted LG service and paid for out of warranty service which I was skeptical but turned out very well. I highly recommend their service.
Quality
5
Features
4
Value
4
Response from lg.comBy Anthony J. , LG Social, June 21, 2023
Hey there. Thank you for taking your time in leaving us a review regarding your LG refrigerator. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Our team enjoys what they do because of customers like you. This review just made our day! ~Anthony
Written by a customer while visiting lg.com
Posted by: Anonymous
from Gibsonia,pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 6 years ago and the compressor was still under warranty. The service tech was great
Pros: Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com