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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Lap1tan
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ive owned this fridge for 4 years with no issues. I’ve recommended it to so many others over the years!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Palm Springs CA
Verified Purchase:Yes
I have mix reviews pro and cons. The compressor has been replacing twice in less a year and we still waiting for the new compressor to arrive to person who will be fixing. that would be 3rd compressor. customer service has been fine..
Pros: ease of use
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Lu1960
from FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] For the most part I love my LG refrigerator The only complaint is that it does not produce enough ice. We are a family of 3 only and would not always have enough ice So we would have to purchase ice from store. We went as far as purchasing on ice maker for the counter.
Pros: Style/Design
Quality
3
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: AC2015
from Frederick, MD
Verified Purchase:Yes
I bought this Refridgerator 8 years ago. Perfect for the space I had.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Uncleowl
from Indianapolis IN.
Verified Purchase:Yes
This refrigerator is a ManTank Kid Proof for sure!
Pros: Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jennifer1793
from Minnesota
Verified Purchase:Yes
Stopped freezing and cooling. No longer works. Attempted repair twice.
Pros: Style/Design
Quality
1
Features
2
Value
2
Response from lg.comBy Jai., LG Social., August 9, 2023
Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Written by a customer while visiting lg.com
Posted by: Tammy Fort Lauderdale
from Fort Lauderdale, FL
Verified Purchase:Yes
Our ice maker has been having low production and it turns out we need to replace the whole door. This fridge is only 3 years old but is, of course, out of warranty. I would not recommend.
Quality
1
Features
3
Value
3
Response from lg.comBy Ian, LG Social Media, August 8, 2023
Hi, Tammy! If the info linked below doesn't help with your ice maker's slow production, please be sure to reach out with the second link. We'd love to see what's going on! https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice-CT10000021-1400773605181 https://www.lg.com/us/support/contact ^Ian
Written by a customer while visiting lg.com
Posted by: C007
from San Diego California
Verified Purchase:Yes
Replacement was made to my refrigerator with a new compressor that didn’t fit so the back of the vent was left off . Not happy.
Response from lg.comBy Jai., LG Social., August 8, 2023
Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Written by a customer while visiting lg.com