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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: RichPM
Verified Purchase:Yes
[This review was collected as part of a promotion.] We actually bought this refrigerator in 2019. the compressor just broke and we had it replaced for free. We've always loved it and do so again since it's fixed
Written by a customer while visiting lg.com
Posted by: RichPM
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would give 5 stars because we've loved this refrig since 2019. However, the compressor just broke and we lost all of our food. Now that it's fixed, we are fully enjoying it again
Written by a customer while visiting lg.com
Posted by: Anonymous
from Uvalde Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are really enjoying our new refrigerator I love the design and the width on the door shelves.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy LG Customer Experience team, Customer Care, November 1, 2023
Hi, Stacey. Thank you for sharing your experience with the LG LMXS27626S refrigerator! We're delighted to hear that you're enjoying the design and the convenient width of the door shelves. If you have any further questions or need assistance, feel free to reach out to @LGUSSupport on Facebook or X (Twitter). Enjoy your fridge!
Written by a customer while visiting lg.com
Posted by: Teach503
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] This fridge came with a house we purchased. It is 6 years old and we had to get the condenser replaced.
Pros: ease of use
Quality
4
Features
4
Written by a customer while visiting lg.com
Posted by: HonestJoeReview
from Phoenix
Verified Purchase:Yes
I bought this refrigerator 3 years ago. Ice machine doesn’t work. Refrigerator and freezer doors are swelling and the inside is exposed at the seems.
Pros: Style/Design
Quality
1
Features
3
Value
2
Response from lg.comBy LG, November 2, 2025
Hello, Joe. Thank you for sharing your experience with your LG Refrigerator. Your feedback about the ice maker not functioning and the swelling of the refrigerator and freezer doors is important—especially when it affects the integrity and performance of the unit. We appreciate you pointing out the exposed interior at the seams, as that detail helps highlight the issue. For reference, you can explore LG refrigerator support and maintenance resources here: https://www.lg.com/us/support/products/refrigerators. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this ice maker malfunction and door swelling issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
1
buyer beware
on November 8, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] ICE MAKER FAILED LESS THAN 24 MONTHS OLD,COMPRESSOR FAILED48 MONTHS OLD, NOW HAS COOLANT LEAK AND NOT REPAIRABLE LESS THAN 8 YEARS OLD. CLASS ACTION SUIT NEEDS TO COME TO CANADA. DO NOT BUY LG
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 9, 2023
Hey Tony, we see your experience is far from what we strive for at LG. Please allow us the opportunity to look over your case and see what we can do to ensure your appliances are working as well as possible. Send us a private message via our social media accounts, @LGUSSupport, so we can chat about your personal details on this. ~Tegan
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
The technician was very professional and knew right away what needed to be done and took care of the problem. I was so happy and greatful for my fridge working again.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LMXS27626S
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it few days ago and I am really excited about it because it works really great,
Written by a customer while visiting lg.com