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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: J and Fam
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would say that I love the refrigerator, but it makes a loud humm/vibrate sound pretty often. I do love every other feature about it. We just wish it was a little quieter
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
LG gets a minus 10 on product and service
on June 18, 2019
Posted by: ANNOYED AND UPSET
from CA
The compressor went out after 4 yrs. I spoke to Manila 10 times before I could get an appt to fix it. No one came no one called. They made another appt but forgot to Tell me.They were going to leave the parts at my door forgot to tell me that also
THEY ARE THE WORST I WOULD NEVER BUY ANOTHER L G PRODUCT THEY DONT CARE ABOUT THEIR CUSTOMERS
THEY ARE THE WORST I WOULD NEVER BUY ANOTHER L G PRODUCT THEY DONT CARE ABOUT THEIR CUSTOMERS
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, June 18, 2019
That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Dstolberg
from St. Louis, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only had it a little over a week but we love it! Looks great, works great.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Diane 19
from Davenport
Verified Purchase:Yes
I’m enjoying my new refrigerator and all it’s new features
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lillyrose
from Louisville, Ky
Verified Purchase:Yes
I love this refrigerator. It is 33 inch wide, because of the nook it has to go in, but seems so much bigger than our old side by side. I had doubts about the small ice maker unit but was amazed that it works so well. It has not ran out of ice. The freezer drawer keeps frozen food from falling out on my toes like my side by side refrigerator did. The freezer holds much more than my side by side. The LED lighting lets everything show, nothing gets forgotten in the back of the refrigerator. The filters are placed where it is easy to change. I love everything about this refrigerator. I think I will go in the kitchen and give it a hug.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: billy4
Verified Purchase:Yes
Have had this refrigerator for about two weeks now & really like it! Have had some difficulty in getting the freezer temperature set to my liking..Also would like more space for
large bottles (wine, milk, soda etc)
large bottles (wine, milk, soda etc)
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fairfax65
from Fairfax, VA
Verified Purchase:Yes
There are few French door style refrigerators this size that have in door ice and water dispensers. I looked for a long time and finally decided this refrigerator was the one. The slim style in the door ice maker was the feature that sold me since it takes up less interior space. We have had the refrigerator for approximately 6 weeks and are were happy with its features and operation.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cissy 7
from Mississippi
Verified Purchase:Yes
I bought this in April when my 35 year old refrigerator died. I am very pleased with my purchase, it's a great product.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com