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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: pw10
from Southwest VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Needed to replace existing similar style fridge - this unit has superior storage, great lighting and wonderful ice system and also looks wonderful.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: BGQ1
from Chesapeake, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this a month ago and absolutely love this fridge! Well worth the money!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Good looking refrigerator!
on September 16, 2019
Posted by: Gypsyqueen64
from St.Paul, MN
[This review was collected as part of a promotion.] Had our LG fridge installed on 9/10/19. Have been real pleased with it so far. Only have 3 complaints.... the water dispenser is deathly slow!! Takes FOREVER to fill the coffee pot for morning coffee, water comes out at a strange angle too. Icemaker makes too few cubes and too small sized cubes.
All in all happy with unit, and yes, I would buy again.
All in all happy with unit, and yes, I would buy again.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Melissa 74
from Oceana West Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this refrigerator a little over 2 weeks and we’re very pleased with the features. We got the stainless steel version and it’s very easy to keep clean. You can barely hear it running and all our vegetables and fruit have stayed fresh. I’m in love with our new refrigerator.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mjras2
from Albert Lea, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought an LG refrigerator/freezer and a range microwave almost a month ago and it is awesome! Very appealing in our newly remodeled kitchen. Only think I dislike about the stainless steel is the fingerprints, but I’ll just have to clean it more so that’s not a big deal. Can’t wait to buy a matching LG dishwasher and Stove/oven!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Uniontown ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it. Wish it had separate meat and deli drawer
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Continuous Problems
on September 26, 2019
Posted by: Upset 21
from New Smyrna Beach, FL
I bought this model 26 months ago and have had continuous problems. Ice - not frost - builds up around freezer drawers to the point that opening the drawer tore a chunk out of the gasket seal. Five service calls on the ice built-up has resulted in replacing the two bottom drawer assemblies and replacing the center panel between the drawers three times. Problem not resolved and center panel needs replacing again. Now refrigerator has completely stopped working. Technician said the complete sealed system needs replacing (needs a new compressor, evaporator coil and dryer) and that the refrigerator should go to "buy-out". Two and a half weeks later I am still waiting for a response from LG on what they are willing to do. I was told yesterday I should hear in 3 to 5 days. LG support is the worst I have ever dealt with in the past half century.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, September 26, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
1
They don't make things like they used to!
on February 7, 2020
Posted by: Jay Sal
from Spring Lake Park
[This review was collected as part of a promotion.] have owned this fridge for only 5 years and 3 months. and it just crapped out on me!!
probably the compressor, which is stated to have a 10 year warranty, but I'm sure the labor that I will be charged to fix it will be half of the price of the fridge.
probably the compressor, which is stated to have a 10 year warranty, but I'm sure the labor that I will be charged to fix it will be half of the price of the fridge.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy Chris, Customer Service, February 7, 2020
That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com