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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4
Great Fridge for a Small Family
on April 7, 2015
Posted by: Kaymee Photography
from California, USA
I had been looking for this fridge for awhile. It has all the features I wanted: water/ice on the door, space-saving ice maker, french door model, and stainless steel. Most of the shelves are modular which helps get things in the right spot. The only issue is the amount of door space. The gallon bins will only fit one gallon item and just barely. For my use, I've put condiments on the doors and large gallon items on the shelves. With the amount in my fridge, that works fine.
Pros: Performance, Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Beware
on June 27, 2017
Posted by: mtnmom
from Gardnerville, NV, United States
[This review was collected as part of a promotion.] I bought this 3 weeks ago and had it delivered 2 weeks ago. It is dying! Ice cubes have melted in the dispenser, frozen foods have thawed and are now thrown out and loosing the food in the refrigerator section as I'm typing this. Waiting for a replacement to arrive in 4 days. Hoping it does much better. Very disappointed and having to live out of an ice chest for now. Not happy.
Pros: Features/Settings, Performance, easy to use
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on December 23, 2017
Posted by: Nor5178
from Tucson
[This review was collected as part of a promotion.] Ice maker does not make ice any more. Also all my fruit and veggies freeze. I hate it would never buy again
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, December 27, 2017
What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Written by a customer while visiting lg.com
Customer Rating
1
PIECE OF JUNK!!!!!!
on May 31, 2019
Posted by: Nina123
from McKinney, TX
3-1/2 yrs old. Replaced ice maker less than one year old. Broke again at 3-1/2 year mark - $450 to replace. Freezer broke next day!
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy Chris, Customer Service, May 31, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
1
The WORST I Have ever owned.
on February 10, 2015
Posted by: PattiR
from Memphis, TN
Very disappointed in this refrigerator!!!! It looks great and is very very quiet. That is where the good stops. It does NOT make enough ice for 1 person, let alone 5. The fruit and vegetable drawer freezes everything in it no matter what temp the refrigerator is set on. I have thrown out a lot of food since purchasing. If I had the money I would already be looking for a new refrigerator and it would not be an LG for sure!!!!!
Pros: Style/Design, Quality
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Great product
on October 4, 2014
Posted by: gerard
from Snohomish, WA, USA
Best refrigerator I own, Bright light inside, convenient door like the bottom freezer with ample space, very quiet, never run out of ice. very happy with this product
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Fridge!
on September 25, 2015
Posted by: Pam K
from Canada
We have had this fridge for about 6 months now and I love it. The sliding shelf inside is great for taller items, the veggies stay fresh and the ice maker has given us 0 issues. The water pressure is awesome - I can fill up a large cup of water in a very short time (I've used fridge dispensers that take forever to dispense anything) and we constantly use the ice and water with no issue. If I know I am going to have a lot of people over, I put it in extra ice mode and I fill up the provided bin a day in advance. No issues there! The freezer slides out nicely and there is ample room in there. The door in door is a feature I wasn't sure I needed - but now I'm not sure I could go back! It's so great, we are in and out of there all the time, especially for milk and condiments! I'd get this fridge again, I have 0 complaints thus far. I did notice the air and water filters are on the pricey side... but I have no idea what these items cost in other fridges, so I'm not sure if it compares. Overall, I'm a happy customer, so long as it doesn't quit on me in a year!
Pros: Style/Design, Performance, easy to use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
High expectations .... Would Not Recommend !
on September 22, 2017
Posted by: SteveFlorida
from Naples, FL, United States
Beautifully designed refrigerator .... continual problems with excessive frost buildup at bottom of freezer drawer. Constant problem with drain line plugging, leading to water running onto kitchen floor. These are very annoying problems, that one would not expect for an appliance at this price point
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Written by a customer while visiting lg.com