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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: McBeth2
from Fairfield, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator about a month ago and am thrilled with the features. It is roomy in both the frig and the freezer. I love the freezer on the bottom and the double doors. Just one suggestion. The upper screw that holds the back plastic on and supports the shelves was not attached because it was mounted too low and the screw completely missed the hole. Might want to improve on your quality assembly control in the future.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: llmann
from San Antonio,TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this fridge 2 years ago and the compressor stopped working. I called LG to advise of my situation and they sent someone out within 5 days. The great thing they did was not charge me for service call. I would have given better review if they would have sent someone out much quicker.
Pros: Performance
Quality
1
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Bird60
from South holland ill.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good quality reliable and dependable. I am so happy with this purchase. I would do it all over again.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Terrific Company
on April 15, 2020
Posted by: RJC Custom
from Daytona Beach, Florida
[This review was collected as part of a promotion.] We bought in the beginning of 2017. Compressor went out. Parts and repair covered. LG said they would help with food loss. Nice to get treated like the customer these days.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great “little” hidden features, EZ Maintenance
on April 20, 2020
Posted by: OGEE
from Nor Cal
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our refrigerator 2 years ago and anticipate changing all kitchen appliances to LG when time allows. Great shelving with what I call “adjustable-adjustable“
shelves, the shelves are easy to
rearrange for get togethers, larger meals, etc. The doors and all
drawers swing/glide very smoothly & Simple to keep clean.
The fridge is solid, reliable and after 2 years of use, still LOOKS and FUNCTIONS as if new! I wouldn’t hesitate to recommend this refrigerator to family and friends.
shelves, the shelves are easy to
rearrange for get togethers, larger meals, etc. The doors and all
drawers swing/glide very smoothly & Simple to keep clean.
The fridge is solid, reliable and after 2 years of use, still LOOKS and FUNCTIONS as if new! I wouldn’t hesitate to recommend this refrigerator to family and friends.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Poor excuse of a fridge
on January 22, 2021
Posted by: Msjosie
from Anaheim ca
Worst fridge ever not to mention the ice maker is trash whoever came up with this model is an idiot!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 4, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Has lots of room inside, love ice maker on door
on November 5, 2021
Posted by: Shirl 22
from Evansville, Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was very happy until compresses went out after 3 years of use. Called LG and was very happy for the quick repair at no cost to me. I did loss most of the food in refrig and a lot all of meat in freezer.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Horrible Quality!
on February 13, 2022
Posted by: Anonymous
from Maple Lake, MN
This fridge was in our house when we moved in and since that time the black stainless “wrap” has came off like crazy. The previous home owners had purchased the LG refrigerator, dishwasher and microwave all in black stainless within 1 year of us moving in. We were happy to move into a home with new appliances. We have lived here now for almost 3 years. The ice also constantly gets stuck in the main dispenser so we had to stop using it altogether. We had to buy a countertop ice maker. We will never purchase LG appliances again.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Jennifer, Social Media, February 15, 2022
Lisa we would like to help you out, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model and serial #'s, pictures along with your request and we would be happy to review all available options with you. Thanks. ^Jennifer
Written by a customer while visiting lg.com