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Customer Reviews Collected from lg.com |
LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,680 reviews
5 Stars
889
4 Stars
336
3 Stars
117
2 Stars
98
1 Star
240
80%of customers recommend this product.
(
1,042 out of
1,308)
Customer Reviews for LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
2
Ice doesn't dispense
on October 23, 2017
Posted by: TisBetty
from Wyoming
[This review was collected as part of a promotion.] The ice freezes in the shute. There is NO ONE in my area to service it!!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Response from lg.comBy Chris, Customer Service, November 21, 2017
What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Better Than Expected
on October 30, 2017
Posted by: Armchair Guppy
from Illinois, United States
[This review was collected as part of a promotion.] We got this to replace a 33" wide 20 cu ft side-by-side and discovered features, and even the models, available in this size, limited -- except for LG. We liked the design of the ice maker, the bottom freezer that can hold pizzas, the separate dispensers for water and ice so we aren't surprised with what was last selected, and that it has a freezer bin to hold extra ice. All the parts felt quality. We read as many reviews as we could and then purchased.
What we found after the purchase: It's quiet, making a low sound, like a power plant. Not at all annoying There's a lot more room inside and everything is easy to see and well lit. It's adaptable to your own arrangement of shelves and bins. The ice is harder and clearer and because it's a drop feed, we don't get stale ice. There is some trade-off in door shelf space for the ice maker, but it's worth it.
What could make it better:
1. An easier way to engage and disengage the leveling feet, both at installation and when moving the fridge out for service or cleaning.
2. Better indication of where ice and water dispense, especially to help guests. I know it's supposed to be a drawing of ice, bit it also looks like bubbles. We labeled ours with arrows and "ice".
3. A freezer basket or two to help keep the large spaces organized.
1. An easier way to engage and disengage the leveling feet, both at installation and when moving the fridge out for service or cleaning.
2. Better indication of where ice and water dispense, especially to help guests. I know it's supposed to be a drawing of ice, bit it also looks like bubbles. We labeled ours with arrows and "ice".
3. A freezer basket or two to help keep the large spaces organized.
All in all, a very well-thought out design. So far we are very pleased with it.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
GREAT CHOICE!!
on November 4, 2017
Posted by: mo pete
from Kathleen, GA, United States
[This review was collected as part of a promotion.] After having this unit in house for over a month we are delighted. For 1 it is very quite,spacious, and functional
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Love it
on November 27, 2017
Posted by: Lmontclan
from Utah, United States
[This review was collected as part of a promotion.] We’ve had this for a couple of months and love everything about it, except it sometimes has a funny smell. I’m going to change the filter to see if that solves the problem. I love the sliding shelf, the large capacity and the whole set up. I love the 2 freezer drawers. It’s a great fridge.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Love it, except...
on November 27, 2017
Posted by: Volunteer Peg
from Poulsbo, WA, United States
[This review was collected as part of a promotion.] Love this refrigerator! However, problem with lower drawer developing ice at top inside of drawer. I'm constantly clearing this off, as I'm afraid it may interfere with closing tightly.
Pros: easy to use
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Snowman79
from Indianapolis, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the size, style, and features of this refrigerator. However, the compressor failed after 25 months. Luckily, I purchased the extended warranty so got a replacement for free. If you purchase this model, highly recommended to purchase then extended warranty as this model seems to have a high percentage of compressor failures if you do the research,
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
4
Response from lg.comBy Amber, Customer Service, April 18, 2018
Hello and thank you so much for the feedback Snowman79. We appreciate you taking the time to let us know what you did like about the LFXS24623S and what did not work out in your experience. ^AC
Written by a customer while visiting lg.com
Posted by: lr75
from Winder, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My old refrigerator of 15 years slowly stopped working and I dreaded purchasing a new one. I enjoy cooking and expect my refrigerator to meet my need for lots of space, especially during the holidays. My kitchen layout has a built in space for the refrigerator. I just knew that in order to find a refrigerator that would fit in the space I was going to have to give up some important features that I wanted. Well, I was wrong! After doing some research on the best brands of refrigerators on the market I found just what I needed in my LG! I was afraid I would lose my outside water and ice dispenser in order to have enough room inside the refrigerator. Wrong again! My LG has more room than my side by side and I still have my ice and water dispenser on the outside. I was surprised at Easter to see just how much space my LG refrigerator has! My new LG refrigerator is a great new addition to my kitchen
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: paramolm
from Chino, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this about a month ago and if one can be in luv with a fridge, I am. It suits my family perfectly. Freezer is a good size and so is fridge. Oh and it also runs very quiet. I don’t even hear the ice maker.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com