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Customer Reviews Collected from lg.com |
LG - 29.8 Cu. Ft. French Door Smart Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
3.4
Rating breakdown 365 reviews
5 Stars
157
4 Stars
53
3 Stars
26
2 Stars
31
1 Star
98
62%of customers recommend this product.
(
178 out of
285)
Customer Reviews for LG - 29.8 Cu. Ft. French Door Smart Refrigerator with Thru-the-Door Ice and Water
Customer Rating
1
Failure
on April 8, 2020
Posted by: Jfro
from Carmel IN
Have had this fridge for a little over 3 years and if you can guess it is the compressor. So now I will be buying a new brand fridge that is not LG.I will be joining the class action law suit as well and I suggest others do the same.
LG Model #lfxs30726s.
LG Model #lfxs30726s.
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
amazing fridge, but it won't stay working!!
on April 20, 2020
Posted by: capabel
from new york ny
I love the space and the fridge overall, but it died the first time after 14 months, then died again 7 months later and the last fix lasted 12 month. The compressor design is faulted and won't last.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 9, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Broke after 3 years
on April 30, 2020
Posted by: jessicak1234
from Waukee, Ioa
LOVED this fridge at first, then after 3 years, all of a sudden it stopped cooling.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 7, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Very Disappointed
on May 12, 2020
Posted by: Dit980
from Washington State
Nothing but issues since I bought it around four and half years ago. Freezes up every six months because the defrost sensor failed which causes ice build up and the circulation fan stops because of all the ice. Today - what a joy the linear compressor failed. Apparently that is a big problem with LG. So during the pandemic - repairman says he has replaced so many LG compressor he doesn’t have a replacement in stock and will have to order.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 6, 2020
Please accept my apologies for the delayed response. I certainly hope this issue has been resolved. If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. Again, we apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
It's a nice looking design. Is it reliable? No.
on August 3, 2020
Posted by: heyash2
from California
Please do your homework. The compressors frequently fail after a year or 2. The 10 year warranty isn't worth the amount of effort you will spend to keep it running.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 4, 2020
If you are having an issue with your unit, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Don't waste your money
on August 3, 2020
Posted by: Jr Pich
from Verona NJ
this unit is better suited to be a garbage can than a fridge.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 4, 2020
If you are having an issue with your unit, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
on December 26, 2020
Posted by: Lisa83
from Hemet, CA
[This review was collected as part of a promotion.] Bought new a few months ago, like almost everything about it, except the the bottom drawer is one large drawer and you have to open both doors in order to access this drawer, where most of the lunch meat, cheese, bacon etc is stored, other than that I like it
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Lots of room!
on December 27, 2020
Posted by: Anonymous
from St Petersburg, Florida
[This review was collected as part of a promotion.] I bought this about 2 months ago. What a nice fridge! I love the LED Lighting and the extra large room inside! The space saver ice maker in the door gives extra room for condiment bottles my last fridge couldn't provide! It also has an additional ice maker in the freezer compartment in case you use a lot of ice or you can disable it for more freezer room. We really love it!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com