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Customer Reviews Collected from lg.com |
LG - 29.8 Cu. Ft. French Door Smart Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
3.4
Rating breakdown 365 reviews
5 Stars
157
4 Stars
53
3 Stars
26
2 Stars
31
1 Star
98
62%of customers recommend this product.
(
178 out of
285)
Customer Reviews for LG - 29.8 Cu. Ft. French Door Smart Refrigerator with Thru-the-Door Ice and Water
Posted by: AndPow
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a beautiful appliance. But I, too, have had problems with reliability. Evap fan died, plastic drawers broken, condenser system leaked. Have repaired hoping to get more years out of it. Hanging on.
Pros: Style/Design
Quality
3
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Alynnweber
Verified Purchase:Yes
I bought the fridge in November of 2017. Since then it has had 3 no cooling events. One is currently going on. I have lost over $500 of food each time it has gone out. The fact that I spent as much money as I did on it and it has gone out so many times makes me never want to purchase another lg fridge again. It currently just went out again and by the time the service company can get to me it will have been 4 weeks since breaking again. I would love to just get a new fridge!
Quality
1
Features
5
Value
1
Response from lg.comBy Sandy, Social Media, July 29, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Customer Rating
2
Wonderful fridge for 7 great years! Then it died.
on July 31, 2022
Posted by: Leanne ATX
from Austin, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our fridge in 2015. The size, space and cooling were amazing... Then the compressor went out at 7 years on the dot. The cost of labor to repair is not covered under warranty and you aren’t able to get any technician to touch an LG due to poor warranty policies. We will never buy an LG again and will only buy American made products.
Quality
2
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, August 1, 2022
We sincerely hate to hear this and thank you for your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Mtbill
from Nevada
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought the refrigerator/freezer 5 years ago. Stopped cooling. So had a repairman come by. He said it was not worth repairing.
Good money wasted on lg refrigerator. I will not buy another of this brand.
Quality
1
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, August 1, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: yd2625
from hartsdale, ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] looks and works great. compressor died after 7 years.. that was the only flaw
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: K Ball
from Lewis Center, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great value for a quality product.
Would recommend LG for future clients.
Would recommend LG for future clients.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Iris Wirmusky Zvi
from Southold Ny
Verified Purchase:Yes
CNN220808164315 I am so disgusted Please listen review all of taped conversations and assurances I have been given by at least 6 of your reps. I have even written the President of LG.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, August 10, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: Montana Mom
from Martinsdale montana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Interior is very Romy as lots of role for all my vegetables and fruits as well as meats and any other products I need for cooking
Pros: Quality, Style/Design
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com