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Customer Reviews Collected from lg.com |
LG - 29.8 Cu. Ft. French Door Smart Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
3.4
Rating breakdown 365 reviews
5 Stars
157
4 Stars
53
3 Stars
26
2 Stars
31
1 Star
98
62%of customers recommend this product.
(
178 out of
285)
Customer Reviews for LG - 29.8 Cu. Ft. French Door Smart Refrigerator with Thru-the-Door Ice and Water
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Brought it 6/16 and that lasted 3 years. It was replaced under warranty. Now that on lasted 3 years and 1 month and was repaired. That lasted 3 days. Waiting on another repair. I don’t have high hopes. Everything made now days us build to fail. It’s not just LG
Quality
1
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, August 30, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy
Written by a customer while visiting lg.com
Posted by: RickDrizin
from Boca Raton, FL
Verified Purchase:Yes
We got the black stainless steel, and it's much more beautiful than we expected (my wife was afraid of being too dark). The internal space is great (bigger than most similar models), and the apps are just amazing: our 5yo daughter spends a few minutes every day drawing on the whiteboard app, and posting messages to the family. Best money I've ever spent on an appliance!!
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: TomWoos
from Powder Springs , GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We enjoy all the features of the fridge and especially like the freezer drawer at bottom. Compressor died just after five years and lost a ton of food. Compressor was replaced at only cost of labor. Appreciate thet
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
So many issues
on November 27, 2022
Posted by: Ttacie
from Miami, FL
I have had so many issues with this refrigerator. During the first year it had issues and they kept sending techs and finally a troop of guys came out and replaced the control panel. I have an ice maker that freezes up often and has big chunks of stuck ice on one side. Now the bottom of the refrigerator section is filling with water on one side! It's never ending. I had a KA side by side for 20 years without a single issue. I love my LG TV, stove, and washer/dryer but the refrigerator has been a huge disappointment.
Pros: Style/Design, Features/Settings
Quality
2
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, November 29, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Carmen61
from Wesley Chapel,FL
Verified Purchase:Yes
Like how when one expects these LGs to perform; they do. They are attractive and they are dependable.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: lagaryzz
Verified Purchase:Yes
I can't and you can't get any one to work on my frig. It's sitting in my garage waiting to be haul off. Thanks for all the head aches your company has cause.
Pros: Style/Design
Quality
1
Features
4
Value
1
Response from lg.comBy Bridget Joyce Galon, LG Social Media, January 18, 2023
We appreciate your time to share us your thoughts. Please know that this is not what we want you to experience, thus, it was our pleasure to exhaust our resources to look for a technician in your area. Rest assured, your feedback will be shared with our Product and Marketing Team to meet your expectations, and to maintain a clear vision on potential ways to refine our products and services moving forward. Thank you. ~Bridge
Written by a customer while visiting lg.com
Posted by: BJL79
from Boynton Beach, FL
Verified Purchase:Yes
The 30 cu ft frig meets all our needs based om capacity and organization. Having 3 freezer drawers on the bottom makes it easier to see what is stored. Also kerps regular refridgerator compartment at eye level snd foesn't require bending
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: steve101327
from Louisville
Verified Purchase:Yes
[This review was collected as part of a promotion.] great unit. Makes ice quickly. Plenty of room for everything with adjustable shelves.
Pros: Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social, April 19, 2023
Hi, thanks for your 5 star review! We're glad you pointed out the features available in your fridge that you enjoy! Enjoy your kitchen experience with your LG 30 cu. ft. French Door Refrigerator. Should you ever need support, don't hesitate to reach out to us via phone or chat support-whichever method works best for you! Details for these support options can be found here: https://www.lg.com/us/support/contact. ^Chris
Written by a customer while visiting lg.com