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Customer Reviews Collected from lg.com |
LG - 29.8 Cu. Ft. French Door Smart Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
3.4
Rating breakdown 365 reviews
5 Stars
157
4 Stars
53
3 Stars
26
2 Stars
31
1 Star
98
62%of customers recommend this product.
(
178 out of
285)
Customer Reviews for LG - 29.8 Cu. Ft. French Door Smart Refrigerator with Thru-the-Door Ice and Water
Posted by: Big RBZ
from Wausau Wi
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our new fridge a month ago and we're very pleased with our selection. We especially like the extra room provided by in door icemaker not taking space up in the fridge shelving space. The independent cooling unit also give us a comfort as the prior unit cooled from the freezer and when that went out the entire refrigerator was useless. New modern lighting illuminates the whole space and I also feel the freezer 'racks' vs plastic tray of the prior also allows for better circulation! I hope we won't have to use it for a long time but the wifi capability which allows remote diagnostics will also be a time and money saver should the need arise.
You've created something very cool here LG! Thanks!
You've created something very cool here LG! Thanks!
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sequim
from Sequim WA.
Verified Purchase:Yes
I bought an LG refrigerator 5+ years ago when we moved to a new home. I liked it so well that when we moved again a few months ago, I didn't hesitate to order the same make and model. (The buyers of our previous home wanted the refrigerator as part of their offer!) Our first LG was problem free and gave me all the space I needed. The new unit works just as well as the first one I bought and I am very happy with my new (as well as my previous) product!
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dawn05
from Milwaukee
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our new refrigerator! It looks and feels so much bigger than our old one on the inside even though it is the same size on the outside. It is so much easier to keep organized and find things.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: El Lloydo
from Kentucky
Verified Purchase:Yes
I bought in 2003 what was called an HD Ready Television. The HD channels from Dish were spectacular. I couldn’t imagine at the time that TV could get get any better. I didn’t, particularly, like Plasma or LCD TV’s. There really wasn’t an improvement in picture quality until 4K arrived.
The first time I saw an LG OLED TV I had to have one so I bought one. The picture quality is awesome. I have a 4K DVD player connected to it. I get DirecTV and Netflix. Audio out goes to my home stereo.
This TV is a dream. Fantastic picture, great audio and everything was easy to setup. I’ve had this TV for 14 months and I’m still very pleased with my purchase!
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Horrible Refrigerator Bad Compressor Year Two
on July 31, 2019
Posted by: Cynlanier
from Cedarpark, Texas
My compressor went out year 2 and again today! The first time it went out LG indicated it was not under warranty and stated if I purchased an LG Premium Repair and Protect Service Plan for 459$ we would not be charged for a compressor. We bought the plan but never received a copy of it and no one at lg will help me. Horrible service and refrigerator. It was not inexpensive and I expected more from LG THAN THIS.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, August 1, 2019
We hate to see that you've had multiple cooling issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
1
ABSOLUTE WORST REFRIGERATOR EVER MADE!
on September 11, 2019
Posted by: Los2023
from Phoenix, AZ
We bought this $2000+ (at the time of purchase in 2016) refrigerator expecting to have a reliable appliance. Turns out, it has been the absolute worst appliance and investment made. Over the past 3 years that we have had this appliance, every summer we have had it stop working on us. We had warranty on it, and had it serviced. However, after 4 times of having it serviced for the same issue and multiple request for a replacement, we are still dealing with the same issue. Now, our warranty is up, and are looking at $1000 service repairs. We will never buy LG appliances ever again, Life is NOT Good with their products.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, September 11, 2019
We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
1
Well Known Compressor and Seal Systems Breakdowns
on February 7, 2020
Posted by: Iamgreat
from Charlotte NC
We bought the LXFS30726S 3 1/2 years ago but only installed it 9 months ago. Stopped Bought this fridge 3 1/2 yrs ago but only installed in 9 months ago and it stopped cooling the fridge and freezer. Repair man said it has a seal system restriction that seems to be common with LG french doors and he can't repair it. Referred me to another company that deals with these kinds of repairs and would cost $450 to $550 plus we lost $300 worth of food. Decided to ditch this fridge vs repairing and buying a different brand.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy Chris, Customer Service, February 7, 2020
We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
1
on March 21, 2020
Posted by: Rich320
from Orlando, Fl
Has been breaking regularly since I bought it!!!!!
first the compressor, then the ice maker, then the freezer fan, sweats on the external surface
Never buy another LG product!!!!!!!!!!!!!
first the compressor, then the ice maker, then the freezer fan, sweats on the external surface
Never buy another LG product!!!!!!!!!!!!!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 6, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com