| Customer Reviews Collected from bose.com |
Bose - SoundLink Color Bluetooth Speaker - Blue
Average Customer Rating:
3.6
Rating breakdown 371 reviews
5 Stars
194
4 Stars
36
3 Stars
31
2 Stars
31
1 Star
79
Customer Reviews for Bose - SoundLink Color Bluetooth Speaker - Blue
Customer Rating
5
Great sound quality. Compatible. Fills room.
on December 28, 2015
Posted by: Hharwick
Gender:Male
I've had this speaker for a few months (the black one) and I absolutely love it!!! The sound quality is great and can fill an entire room beautifully without turning it up to full blast. I'm able to connect it with my audio technica turntable which is great because it has an auxiliary input! Also does great when connecting to my I phone 6 via Bluetooth, as soon as I turn it on its connected.
Written by a customer while visiting bose.com
Customer Rating
1
Was awesome still it stopped working!
on February 15, 2016
Posted by: JessicaAnaya
Gender:Female
I haven't has this for too long and it wont charge anymore or turn on. I thought Bose products were great, now I'm not so sure.
Response from bose.comBy Gary, Bose Service, February 18, 2016
Hello JessicaAnaya,
We'd be disappointed, too. We can definitely help you with this.
Let's begin with a speaker reboot, to do so please connect the speaker to power, press and hold the Play/Pause button for at least 15 seconds, then while continuing to hold Play/Pause, unplug from power. Release Play/Pause. Now, when you reconnect to power the speaker should be working properly.
You might also visit our support site at updates.Bose.com/SoundLinkColor to be sure you have the most recent software.
If after doing so the issue persists, please contact our technical service team at 1-800-379-2073 for help. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
We'd be disappointed, too. We can definitely help you with this.
Let's begin with a speaker reboot, to do so please connect the speaker to power, press and hold the Play/Pause button for at least 15 seconds, then while continuing to hold Play/Pause, unplug from power. Release Play/Pause. Now, when you reconnect to power the speaker should be working properly.
You might also visit our support site at updates.Bose.com/SoundLinkColor to be sure you have the most recent software.
If after doing so the issue persists, please contact our technical service team at 1-800-379-2073 for help. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Written by a customer while visiting bose.com
Customer Rating
1
Disappointed
on February 17, 2016
Posted by: kbpebs
Gender:Female
I have been purchasing Bose ever since I started with the Wave Radio...many moons ago. (which btw, still works like new) I was so amazed with the sound quality, I had to get the Home Theatre Surround Sound ...fantastic! (surround not working anymore, but have not looked into why)
However - had I not purchased this Sound Link speaker myself, I would have never believed that the sound was coming out of a Bose product. What a disappointment! At first, I tried to convince myself that I wasn't hearing distortion, after all it is Bose, right? Then I had a friend stop by for me to listen to his new wireless speaker...blew the Bose right out of the water and for $20 less. Next, I hear my brother-in-laws new wireless...better than perfect sound quality for $10 more. Needless to say, I am not happy with this purchase.
However - had I not purchased this Sound Link speaker myself, I would have never believed that the sound was coming out of a Bose product. What a disappointment! At first, I tried to convince myself that I wasn't hearing distortion, after all it is Bose, right? Then I had a friend stop by for me to listen to his new wireless speaker...blew the Bose right out of the water and for $20 less. Next, I hear my brother-in-laws new wireless...better than perfect sound quality for $10 more. Needless to say, I am not happy with this purchase.
Response from bose.comBy Gary, Bose Service, February 23, 2016
Hello kbpeb,
We'd be disappointed, too. Thank you for taking the time to share your experience. The SoundLink Color speaker was designed to be simple to use and sound great. Yours may not be working properly.
We want to help you get back to enjoying your music as quickly as possible. Please contact our technical service team at product_support@bose.com or call 1-800-379-2073. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
We'd be disappointed, too. Thank you for taking the time to share your experience. The SoundLink Color speaker was designed to be simple to use and sound great. Yours may not be working properly.
We want to help you get back to enjoying your music as quickly as possible. Please contact our technical service team at product_support@bose.com or call 1-800-379-2073. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Written by a customer while visiting bose.com
Customer Rating
1
Weak battery
on February 26, 2016
Posted by: AntonK
Gender:Male
Poor quality / weak battery. After like 4 months of use this speaker practically stopes functioning as portable since it has to be continuously charged in order to use it.
Response from bose.comBy Julius, Bose Service, February 29, 2016
Hello Anton,
Thank you for your review. We are sorry to hear about the trouble you are having with the SoundLink color and would definitely like to help. The battery is designed to last for years, so you should still be able to charge it and use it as a portable device, especially after 4 months. Bose products purchased from authorized retailers carry a one-year warranty and it sounds like it may still be under that.
One thing that may help is to update the software, which is available at the link below:
http://bit.ly/1Qq58bF
If that does not resolve it, there may be something else going on and we would definitely like to help. We have reached out via email and we are also available by phone at 800-380-4831 Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Thank you for your review. We are sorry to hear about the trouble you are having with the SoundLink color and would definitely like to help. The battery is designed to last for years, so you should still be able to charge it and use it as a portable device, especially after 4 months. Bose products purchased from authorized retailers carry a one-year warranty and it sounds like it may still be under that.
One thing that may help is to update the software, which is available at the link below:
http://bit.ly/1Qq58bF
If that does not resolve it, there may be something else going on and we would definitely like to help. We have reached out via email and we are also available by phone at 800-380-4831 Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Written by a customer while visiting bose.com
Customer Rating
5
Great Product
on April 5, 2016
Posted by: Wick
Gender:Male
Received this from my wife for my birthday. Absolutely love it. I take it everywhere and throw it in my backpack when traveling. No more worries about not having my music when staying in various hotels. Still have my Bose Wave radio purchased in 1995 and it is as good as the day I bought it. What a great product and Company!
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound for size
on April 6, 2016
Posted by: JHalter25
Gender:Male
I have had the speaker for 2 years now, and it is well worth the $130. It has great sound (even a little bass), it is durable and most important it is portable! It also has 6-8 hr battery life IT IS A MUST BUY!
Written by a customer while visiting bose.com
Customer Rating
5
Worth buying.
on May 2, 2016
Posted by: melvin
Gender:Male
I have been using this product everyday, and it's always impressive to use whatever genre I listened to. I am very particular with overall quality so I have been very selective on buying any product regardless how cheap or expensive it is as long as it meets my needs. I saw and tried a lot of premium Bluetooth speakers with so much features that it losses the prime purpose which is the pleasure of listening. But with this product, it focuses on that goal: give you what you wanted to hear. Nothing more, nothing less.
Written by a customer while visiting bose.com
Customer Rating
1
Bose quality in question?
on May 3, 2016
Posted by: GregR22
Gender:Male
In the past I've always been happy with Bose quality & sound and for the first few months it was the same with my Soundlink. Unfortunately the buttons started to become unresponsive and eventually quit working altogether. After a little over 1 year it became a paperweight.
Response from bose.comBy Julius, Bose Service, May 6, 2016
Hello Greg,
Thank you for the review. We are glad to hear that you were happy with the quality and sound of your Bose SoundLink Color speaker. We have high expectations of our products, and the experience you have described is definitely not one we want our customers to have. We stand behind our products and we can definitely help you resolve this.
One thing to try is updating the software on the SoundLink Color which may help with the buttons. You can see the update at the link below:
http://bose.co/1Qq58bF
If that does not resolve it, we can help you with it another way. We have reached out be email to assist you with this further.
Thank you for the review. We are glad to hear that you were happy with the quality and sound of your Bose SoundLink Color speaker. We have high expectations of our products, and the experience you have described is definitely not one we want our customers to have. We stand behind our products and we can definitely help you resolve this.
One thing to try is updating the software on the SoundLink Color which may help with the buttons. You can see the update at the link below:
http://bose.co/1Qq58bF
If that does not resolve it, we can help you with it another way. We have reached out be email to assist you with this further.
Written by a customer while visiting bose.com