| Customer Reviews Collected from bose.com |
Bose - SoundLink Color Bluetooth Speaker - Blue
Average Customer Rating:
3.6
Rating breakdown 371 reviews
5 Stars
194
4 Stars
36
3 Stars
31
2 Stars
31
1 Star
79
Customer Reviews for Bose - SoundLink Color Bluetooth Speaker - Blue
Customer Rating
1
Disappointed
on January 29, 2016
Posted by: Saúl EL
Gender:Male
I bought this product almost a year ago and still can't figure out how to make it work correctly, audio quality most of the time is inconsistent, audio just drops and comes back half a tone up and it is just annoying, without mentioning that I have tried several times to connect it to my windows bluetooth enabled laptop and it seems to be impossible
However, if I didn't had this issues, I would be very satisfied with the sound quality (when it works), portability and durability
Response from bose.comBy Julius, Bose Service, February 1, 2016
Hello Saul,
Thank you for reaching out. We are sorry to hear about the trouble you are having with the SoundLink Color and are here to help. If you ever have trouble or questions with any Bose product, please do not hesitate to contact us so that we may assist. We want you to be able to use the system and enjoy your music. One thing to make sure of with the SoundLink Color is that the software is up to date. That can be found by following this link: http://bit.ly/1Qq58bF
If that does not resolve it, please call our technical support group so that we may help. We are available Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST at 800-380-4831.
Thank you for reaching out. We are sorry to hear about the trouble you are having with the SoundLink Color and are here to help. If you ever have trouble or questions with any Bose product, please do not hesitate to contact us so that we may assist. We want you to be able to use the system and enjoy your music. One thing to make sure of with the SoundLink Color is that the software is up to date. That can be found by following this link: http://bit.ly/1Qq58bF
If that does not resolve it, please call our technical support group so that we may help. We are available Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST at 800-380-4831.
Written by a customer while visiting bose.com
Customer Rating
3
Top end
on January 30, 2016
Posted by: Iggy
Gender:Male
I have only had this unit for 2 weeks, It sounds great at low volumes, but I'm dissatisfied when you turn it up, maybe if I listened to classical music all the time, it would be great, but I enjoy a hard rock and heavy metal, and this unit failed me!
Response from bose.comBy Julius, Bose Service, February 1, 2016
Hello Iggy,
Thank you for the review. We are glad to hear that the SoundLink Color is sounding great at low volumes. It is by far our most portable SoundLink Bluetooth speaker, with great sound in a very small package. However, for even more bass and volume, our other SoundLink speakers like the SoundLink Mini II or SoundLink III would be an even better option. The SoundLink Mini II is by far our best sounding portable speaker for its size, and the SoundLink III puts out the most volume and bass and also has the longest battery life (up to 14 hours). We would definitely recommend taking a look at one of those if you're looking for more volume.
Thank you for the review. We are glad to hear that the SoundLink Color is sounding great at low volumes. It is by far our most portable SoundLink Bluetooth speaker, with great sound in a very small package. However, for even more bass and volume, our other SoundLink speakers like the SoundLink Mini II or SoundLink III would be an even better option. The SoundLink Mini II is by far our best sounding portable speaker for its size, and the SoundLink III puts out the most volume and bass and also has the longest battery life (up to 14 hours). We would definitely recommend taking a look at one of those if you're looking for more volume.
Written by a customer while visiting bose.com
Customer Rating
1
Not working anymore
on February 10, 2016
Posted by: Tylerb98
Gender:Male
I got this speaker for Christmas and it was fantastic having it in my garage while it worked but now the plug is very flimsy, the battery won't stay charged, and now I can't get it to do anything It will connect to my phone and will say it's playing but it only makes a buzzing noise when I turn the volume up.
Written by a customer while visiting bose.com
Customer Rating
1
Bose?
on February 25, 2016
Posted by: Dan
Gender:Male
I bought my Soundlink several months ago. When I had it at home I couldn't be happier. When I took it to work I could barely hear it over the ambient noise (I work in a Jeep factory). Other works have other portable speakers that cost around the same amount and they can hear them fine but if I walk 7-10 feet away from the speaker I can't even tell it's on. Also now that I've used it a while I have to play around with the charger to get the thing to charge (cord or contact issue). Very disappointed in what I thought would be a great purchase.
Response from bose.comBy Julius, Bose Service, February 29, 2016
Hello Dan,
Thank you for your review of the SoundLink Color. We appreciate the feedback. You should be getting plenty of great audio from the SoundLink Color with excellent bass and clear highs. For even more volume, we also offer the SoundLink Mini II and SoundLink III which have much more bass and volume overall. One thing that may help with the SoundLink Color is to make sure the software is up to date. The update is available at the link below:
http://bit.ly/1Qq58bF
If the above suggestion does not resolve it, there are definitely some other things to try. We have sent you an email, but we are also available by phone at 800-380-4831 Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Thank you for your review of the SoundLink Color. We appreciate the feedback. You should be getting plenty of great audio from the SoundLink Color with excellent bass and clear highs. For even more volume, we also offer the SoundLink Mini II and SoundLink III which have much more bass and volume overall. One thing that may help with the SoundLink Color is to make sure the software is up to date. The update is available at the link below:
http://bit.ly/1Qq58bF
If the above suggestion does not resolve it, there are definitely some other things to try. We have sent you an email, but we are also available by phone at 800-380-4831 Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Written by a customer while visiting bose.com
Customer Rating
3
Good sound, portable, disrupts bluetooth
on March 23, 2016
Posted by: realseanp
Gender:Male
I'm am happy with the product. Its just what I wanted. Something small and portable with good sound that connects via bluetooth. The only problem it has is that it disrupts other bluetooth devices. For example when I connect it to my mac book pro, my blue tooth mouse movements become jagged and delayed. When I connect it near my xbox, the xbox controller will have trouble connecting. This is why I am giving it 3 stars, not a higher rating.
Response from bose.comBy Julius, Bose Service, March 25, 2016
Hello Sean,
Thank you for your review. We are glad to hear that you are happy with the SoundLink Color, but you should not be getting that Bluetooth disruption that you have described and we would like to help. One thing to try is to remove the SoundLink Color as a device from the computer and reconnect. If that does not resolve it, there are other things to try and we can help.
We have reached out by email to learn more, but we are also available by phone at 800-380-4831 if you wish to call. We are available Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Thank you for your review. We are glad to hear that you are happy with the SoundLink Color, but you should not be getting that Bluetooth disruption that you have described and we would like to help. One thing to try is to remove the SoundLink Color as a device from the computer and reconnect. If that does not resolve it, there are other things to try and we can help.
We have reached out by email to learn more, but we are also available by phone at 800-380-4831 if you wish to call. We are available Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Written by a customer while visiting bose.com
Customer Rating
1
Worked great, but now I can't get it to work.
on April 17, 2016
Posted by: GiGi
Gender:Female
I got this around a year ago, and loved the sound and convenience. But now I can't get it work. I am at a loss.
Response from bose.comBy Ryan, Bose Service, April 20, 2016
Thank you for writing your review. We are thrilled to hear that you enjoy the sound quality and ease of use that our SoundLink speaker offers.
We notice that you've contacted our support team to work on a solution. We want you enjoying this speaker to the fullest and will be reaching out through email to ensure that our customer service is on par with the performance.
We notice that you've contacted our support team to work on a solution. We want you enjoying this speaker to the fullest and will be reaching out through email to ensure that our customer service is on par with the performance.
Written by a customer while visiting bose.com
Customer Rating
1
Great Sound
on April 17, 2016
Posted by: Ronnie36507
Gender:Male
Bought this as a Christmas present has been great! Today it decided not to charge! I have read other reviews and have tried to follow some of the tips like plugging in,turning on and holding aux button for 10-20! But if it won't charge how do you get it to turn on??
Response from bose.comBy Ryan, Bose Service, April 20, 2016
Thanks for reaching out for help. We can definitely find a solution. It can certainly be frustrating when a new electronic device is not working properly.
That charging cable is very popular for use with non-Apple phones/tablets as well as many digital cameras. Let's try another cable and find out if we should be replacing the cable for you or looking at service for the speaker.
This is a great speaker and we want you enjoying it. We'll be reaching out through email to follow up on this. You can reach us at 1-800-379-2073 if you prefer. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
That charging cable is very popular for use with non-Apple phones/tablets as well as many digital cameras. Let's try another cable and find out if we should be replacing the cable for you or looking at service for the speaker.
This is a great speaker and we want you enjoying it. We'll be reaching out through email to follow up on this. You can reach us at 1-800-379-2073 if you prefer. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
Written by a customer while visiting bose.com
Customer Rating
1
enjoyed while it lasted
on April 19, 2016
Posted by: Jackie
Gender:Female
I received this as a Christmas gift 2015. Worked great until today. Had it charging and when I went to use it no power came on. Tried to fix the problem but it seems dead.
Written by a customer while visiting bose.com