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Customer Reviews Collected from blackanddeckerappliances.com |
Mill & Brew 12-Cup* Coffee Maker - Black
Average Customer Rating:
3.5
Rating breakdown 502 reviews
5 Stars
150
4 Stars
147
3 Stars
76
2 Stars
61
1 Star
68
65%of customers recommend this product.
(
275 out of
422)
Customer Reviews for Mill & Brew 12-Cup* Coffee Maker - Black
Posted by: Crazy Jack
Verified Purchase:Yes
We’ve used this one for 5 years. Despite the hard water problems we have here, it makes great coffee. It wasn’t grinding as well anymore and the price of a new basket is very high. So ... it was time. Working Great.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Very happy, just what we wanted!
on March 20, 2015
Posted by: Rebecca
from New Jersey, USA
Gender:Female
Easy to use, great tasting coffee. Had a very similar Melitta coffee maker for 10 years which we wore out. This is a wonderful replacement. Love grind & brew coffee makers!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Dangerous when pouring
on October 13, 2015
Posted by: ferrell
from Alabama, United States
Gender:Male
Hot coffee runs down side of pot when pouring. Burned my leg and foot the first time I used it. Have to hold over sink when pouring to keep form the spill. Pot will pour normally with cool liquid but not hot
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great cup of coffee
on November 7, 2015
Posted by: Marissa
from Orlando, FL, United States
Gender:Female
We have had our machine for 8 months. We use it daily and have had zero issues. No leaking water as I see others have had. We are purchasing a second one for the office. The only recommendation would be to offer additional filters for purchase.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Leaks
on January 18, 2016
Posted by: JS91
from Pittsburgh, PA, United States
Gender:Male
As with many other reviewers here, my brand new machine has been leaking 2-3 cups of water. I only make 8 cups so the water is not coming out of the hole at the top of the unit, rather, it is leaking from somewhere on the bottom. Very frustrating.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 20, 2016
Thank you for sharing your feedback regarding your Black+Decker CM5000B. We are sorry to hear about the leaking issues you’ve experienced with your coffee maker. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so that we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Not great
on January 27, 2016
Posted by: Jarrodmo
Gender:Male
I have had this coffee maker for four months. I am having the same issues as a lot where it just steaks and only makes a cup or two of coffee. On top of that, I just cracked the carafe and can't find a suitable replacement anywhere. I tried to get another B&D 12 cup carafe but it doesn't engage the plunger on the bottom of the coffee drip. I've wasted too much money on this at this point.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 28, 2016
Thank you for sharing your feedback regarding your Black+Decker CM5000B. We’re sorry to hear that your coffee maker is not brewing properly. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youopinionmatters@spectrumbrands.com so that we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Only lasted 1yr 1 mth!
on January 28, 2016
Posted by: Nistalgia
from Silicon Valley, CA
Gender:Female
I received this or a gift Christmas of 2015... After 6 maths it started brewing only 10 cups when we put in 12 cups of water.. You can't pull the craft to get coffee when brewing or it will spill all over the earring plate.
Currently it's now only brewing 8cups.. Where does the water go!!
2 stars for convenientsy if cleaning.. What a waste.
Currently it's now only brewing 8cups.. Where does the water go!!
2 stars for convenientsy if cleaning.. What a waste.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 1, 2016
Thank you for sharing your feedback regarding your Black+Decker CM5000B. We’re sorry to hear that your coffee maker is not brewing properly. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so that we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
SLUDGE and grounds in my cup
on February 9, 2016
Posted by: MichaelSez
from Charlotte, NC, United States
Gender:Male
I bought this a replacement for another brand of grind and brew, as I was looking for a more affordable option. Not only was there sludge in every single cup (some grounds in last cup), but it broke after one week of use. The tab on the showerhead snapped off during normal use and cleaning, so the pot will not start brewing as it always thinks the grinder lid is open. This along with the fact that the grinder is designed poorly, with too much room in it to properly grind the beans, as they are not bouncing back off of anything and being repeatedly ground in what is usually a WET grinder.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 10, 2016
Thank you for providing your feedback regarding your Black+Decker CM5000B. We’re sorry to hear that your coffee maker has stopped brewing. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com