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Customer Reviews Collected from blackanddeckerappliances.com |
Mill & Brew 12-Cup* Coffee Maker - Black
Average Customer Rating:
3.5
Rating breakdown 502 reviews
5 Stars
150
4 Stars
147
3 Stars
76
2 Stars
61
1 Star
68
65%of customers recommend this product.
(
275 out of
422)
Customer Reviews for Mill & Brew 12-Cup* Coffee Maker - Black
Customer Rating
5
Great coffeemaker but carafe broke.
on June 13, 2019
Posted by: beth13
from Ohio
Gender:Female
[This review was collected as part of a promotion.] Bought this for my husband who loves fresh ground coffee however the carafe broke and we can not find a replacement that fits correctly. Would like to have a replacement part number or know how I can find a carafe that fits this coffeemaker.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Jim, Customer Service, June 14, 2019
Thank you for offering your feedback regarding your Black + Decker CM5000B. I’m sorry to hear about the trouble you’ve experienced with your coffee maker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two-year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Great Product...No Replacement Carafe
on June 30, 2019
Posted by: Steve K
from Maryland
Gender:Male
[This review was collected as part of a promotion.] Bought the product...my wife and I love it. The carafe broke, and we can't seem to find a replacement carafe anywhere! Frustrating...
Response from blackanddeckerappliances.comBy Michelle, Customer Service, July 1, 2019
Thank you for offering your feedback regarding your Black+Decker CM5000B. I’m glad to hear that you love your coffeemaker, but I’m sorry to hear of the experience you’ve had with your coffeemaker’s carafe. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffeemaker has two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
on October 28, 2020
Posted by: sandrag141
My husband loves it, he uses it every morning. The grinder and brewer is all in one so it's easy to use. I made sure to buy a backup one so he is never without.
Written by a customer while visiting influenster.com
Customer Rating
5
My nana bought this
on May 3, 2022
Posted by: Anonymous
My nana bought this coffee machine and I instantly fell in love with it! It took me a minute to get used to but once I did, it was very easy to use! I love black and decker products and they're very affordable as well. If you need affordable appliances I would definitely recommend black and decker!
Written by a customer while visiting influenster.com
Customer Rating
5
Quiet while brewing coffee.
on February 25, 2023
Posted by: Marti G
from Mount Laurel, New Jersey
Gender:Female
[This review was collected as part of a promotion.] I bought this in February 2023 and I’m glad I did.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Modern features
on August 4, 2024
Posted by: Cpot
Just had our first cup of coffee this morning. It was really robust and nice. Hoping enjoy the coffeemaker for many years
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, August 5, 2024
Thank you for sharing your feedback regarding your Black+Decker Mill & Brew Coffee Maker. I’m glad to hear that your coffee maker is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42499065 so that I may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great Features assure an excellent pot of coffee
on November 15, 2024
Posted by: Woody
from Warren, Maine
Gender:Male
Dear Black & Decker,
We recently bought a Black and decker CM5000 12-cup coffeemaker, roughly comparable to the Conair Cuisine model that just broke down after 6-8 years of service.
The CM5000 is superior to the Conair cuisine model in several ways. They both grind the coffee just before brewing, and they both have the option to use coffee that is already ground. However, the CM5000 allows the user to set the grind time according to the number of cups that are being brewed. Also, the CM5000 lets the user choose the strength of the coffee. The Conair Cuisine model had neither of these features. Furthermore, the CM5000 keeps track of how long it has been since the brewing cycle finished, so that the user knows how long the coffee has been on the warmer. I use Whole Beans from Eight O' Clock Coffee, and they brew up very nicely, giving a rich smooth flavor on the Strong setting. The only thing that remains to be seen is how long the CM5000 will last.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Best Coffee Ever
on December 10, 2024
Posted by: IngridIris
Gender:Female
[This review was collected as part of a promotion.] Best coffee maker ever..had one 6 years makes awesome coffee - had to buy a new one...LOVE IT!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com