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Customer Reviews Collected from geappliances.com |
GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Stainless Steel
Average Customer Rating:
4.4
Rating breakdown 890 reviews
5 Stars
602
4 Stars
154
3 Stars
49
2 Stars
29
1 Star
56
87%of customers recommend this product.
(
676 out of
775)
Customer Reviews for GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Stainless Steel
Customer Rating
1
Do not buy, motor fails and is a common issue
on November 10, 2023
Posted by: ns1234
Do not buy this product. In < 2 years of use the motor has broken and a replacement costs almost as much as a new hood. Check out other reviews - this is a super common issue and it happens just after the warranty expires.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 10, 2023
Hello,
Thank you for taking the time to leave a review on your GE Appliances wall-mount pyramid chimney hood. We are sorry to hear that the motor has broken after 2 years of use. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances wall-mount pyramid chimney hood. We are sorry to hear that the motor has broken after 2 years of use. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Excellent product. Just one thing wrong.
on November 29, 2023
Posted by: DMots74
from Stafford, Va
Very nice product. Worth it, only issue is the two lights produce alot of heat. That keeps us from leaving the light on.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on November 30, 2023
Posted by: Sean2283
from Pennsylvania
With in a month the fan started squeaking. Shortly after it would not work in low speed. Ge replaced the fan assembly multiple times only for the same problem to return. They ran out the clock on the warranty and now I’m stuck with junk. Ge refuses to do anything about it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, December 8, 2023
Hello there! Thank you for taking the time to leave us a review. We are so sorry to hear of the ongoing issues with your vent hood. This is definitely not the consumer experience we expect with this unit, and we will be sure to pass these comments along to our product design teams for review. If no extended warranty was purchased with this appliance, you would be responsible for any fees associated with the repair of this unit since you are no longer under the manufacturer's warranty.
We appreciate you choosing GE Appliances for your home. Please feel free to reach out to us with any additional questions or concerns you may have. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. Please feel free to reach out to us with any additional questions or concerns you may have. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and looks great
on February 12, 2024
Posted by: Kitvent
Vent hood was easy to install and works very well, lighting and ventilation. The stainless steel appearance pops as the wall Jes a black tile. Easy to clean and very quiet, even on high.
Written by a customer while visiting geappliances.com
Customer Rating
1
Look elsewhere
on March 23, 2024
Posted by: Lasch88
You've got choices. This shouldn't be one of them. The hood is weak, rattles loudly when turning off, and just isn't anywhere near the best choice at any price range other than "free". The only thing it has going for it is that it isn't uglier than other hoods.
Response from geappliances.comBy Charlie, GE_Appliances, March 25, 2024
We're happy to help with the noise level on your vent hood. We recommend referring to the troubleshooting steps on page 10 of the manual at this link here:
https://products-salsify.geappliances.com/image/upload/s--QPHzdmJS--/aa45c0533f1c45da9f3d290a1c1707f0073d98c3.pdf?_ga=2.172030368.225557027.1711375753-1676878804.1700237661
https://products-salsify.geappliances.com/image/upload/s--QPHzdmJS--/aa45c0533f1c45da9f3d290a1c1707f0073d98c3.pdf?_ga=2.172030368.225557027.1711375753-1676878804.1700237661
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on May 19, 2024
Posted by: Vent11489
Ventilation is great. Sleek look and great washable filters
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Didn't last ling
on May 25, 2024
Posted by: Kh unhappy
This is a replacement for the exact same one that was less than 4 yrs old. That one was deemed unrepairable. Funny how my husband noticed it was a loose wire after it was taken down. After getting 3 different quote from customerservice, each higher than the last one. I finally had to purchase a new one at the highest price because they wouldn't honor the 1st quote.
Sure hope this one lasts longer than 4 yrs. Will never buy another GE appliance again
Sure hope this one lasts longer than 4 yrs. Will never buy another GE appliance again
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 29, 2024
We understand the importance of an appliance lasting for a while, and we are confident that this replacement unit will serve you for many more years to come!
Written by a customer while visiting geappliances.com
Customer Rating
4
Self circulation Fan
on June 14, 2024
Posted by: Exhaust fan
from Colorado
Its a beautiful fan, but installation was difficult for our service team
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com