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Customer Reviews Collected from geappliances.com |
GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Stainless Steel
Average Customer Rating:
4.4
Rating breakdown 890 reviews
5 Stars
602
4 Stars
154
3 Stars
49
2 Stars
29
1 Star
56
87%of customers recommend this product.
(
676 out of
775)
Customer Reviews for GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Stainless Steel
Customer Rating
3
Great hood, difficult installation
on November 17, 2017
Posted by: capntuttle
from New Jersey, United States
This is a great looking hood, love the slate color. Been using it for about a month and am satisfied. The installation of the hood itself was fairly easy.
Installation on the chimney sections was very difficult. The screws that hold the upper chimney section in place are extremely small and impossible to line up and drive home. I ended up drilling out the wall brackets and bolting the upper chimney section in place on the brackets. The lower chimney section fits very poorly where it meets the top of the hood. There are two tiny little tabs that are supposed to hold the section in place but they are essentially useless. The fit between the bottom of the lower chimney section and the top of the hood is very poor and it's impossible to keep the section in place. Again, I ended up drilling and bolting the lower section in place.
I would give the hood 5 stars for appearance and performance, 0 stars for the poorly designed chimney section.
Installation on the chimney sections was very difficult. The screws that hold the upper chimney section in place are extremely small and impossible to line up and drive home. I ended up drilling out the wall brackets and bolting the upper chimney section in place on the brackets. The lower chimney section fits very poorly where it meets the top of the hood. There are two tiny little tabs that are supposed to hold the section in place but they are essentially useless. The fit between the bottom of the lower chimney section and the top of the hood is very poor and it's impossible to keep the section in place. Again, I ended up drilling and bolting the lower section in place.
I would give the hood 5 stars for appearance and performance, 0 stars for the poorly designed chimney section.
I would recommend this to a friend!
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy BRENDAatGE, GE_Appliances, November 20, 2017
Hello capntuttle,
Thank you for taking the time to write a review on your new hood. We are glad to know that you are pleased with the appearance but regret your experience with the installation. We appreciate your suggestions for improvement and we apologize for any inconvenience. We always like to hear customer feedback so we may improve our products.
Thank you for taking the time to write a review on your new hood. We are glad to know that you are pleased with the appearance but regret your experience with the installation. We appreciate your suggestions for improvement and we apologize for any inconvenience. We always like to hear customer feedback so we may improve our products.
Written by a customer while visiting geappliances.com
Customer Rating
3
Good but not great
on March 23, 2018
Posted by: speedy454
from Highland, IL, USA
I installed this unit myself about 2 months ago. First impressions were good but not great. There were imperfections and blemishes in the brushed stainless finish even under the protective plastic cling wrap coating. None were deal breakers, but they were there. I expected better for the price.
Mounting instructions were very good, and the basic installation was straight forward. I did have to custom order a 6" stainless steel vent hood for the outside of my house. I didn't like any of the junky plastic ones at the big box stores.
As for performance, the lights provide just the right amount of illumination over the stove. And as for the fan, on low it moves all the air we would need, and is not very loud. This is good because there is a slight vibration on medium, and that vibration increases on high. It is not a strong vibration, but it is there. Again, I expected better for the price.
Mounting instructions were very good, and the basic installation was straight forward. I did have to custom order a 6" stainless steel vent hood for the outside of my house. I didn't like any of the junky plastic ones at the big box stores.
As for performance, the lights provide just the right amount of illumination over the stove. And as for the fan, on low it moves all the air we would need, and is not very loud. This is good because there is a slight vibration on medium, and that vibration increases on high. It is not a strong vibration, but it is there. Again, I expected better for the price.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful focal point in our kitchen!
on January 26, 2019
Posted by: teach3rdgrade
from Dexter, MI
Everyone comments on how much they love this hood vent! A bonus is how functional it is. I can cook broccoli, turn the vent on and no one complains about the smell!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Drips Oil and is noisy
on November 17, 2020
Posted by: Watson11
from Vail, AZ
We've had our vent hood in our new home for about 6 months. For the last 2 weeks, it has been dripping oil out of the fan assembly. We called GE and a service tech told us it was a design issue. There is only 2 of us, we don't fry foods often and we have never had an issue like this from any other vent hood. We have cleaned the filters multiple times and wiped down the blower assembly, but the oil keeps coming. This issue and the noisy blower and poorly designed column means that it is getting replaced. Called GE customer service and was on hold. I tried multiple times to utilize the call back feature, but it didn't work. After having our new GE dishwasher replaced and our new GE refrigerator serviced, we will never buy another GE appliance and I suggest that you do not either.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Short life motor
on January 12, 2022
Posted by: An63
from Somerset, Ma
Love the way it looks, but extremely dissatisfied with the life of the motor. We’ve only had it for about 2 years when the exhaust stopped working .
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 17, 2022
Hi, Our records show you have received a customer satisfaction concession from our customer relations team. Please accept our sincerest apologies for the inconvenience you've experienced. Stay safe and have a wonderful day! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
I would love this but...
on August 28, 2023
Posted by: alpha814
from arizona
I would love this but the fan blows downward and does not take smoke or odors out of the house
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 30, 2023
Hi there,
We're sorry to hear that your vent hood is not taking the smoke and odors from the kitchen ad we're happy to help.
If the hood does not remove odor we recommend taking a look at the troubleshooting tips below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18450#:~:text=Check%20that%20the%20filter%20is,nothing%20is%20blocking%20the%20vent.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any additional questions. We're always here to assist with the operation of your appliances. -Charlie@GEA
We're sorry to hear that your vent hood is not taking the smoke and odors from the kitchen ad we're happy to help.
If the hood does not remove odor we recommend taking a look at the troubleshooting tips below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18450#:~:text=Check%20that%20the%20filter%20is,nothing%20is%20blocking%20the%20vent.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any additional questions. We're always here to assist with the operation of your appliances. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Horribly loud
on January 23, 2024
Posted by: Tractor trailor loud hood
from Parker, Colorado
Our GE hood is loud at its lowest setting and needs to be replaced.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 27, 2024
We're very sorry that your hood is loud. We know that can be disruptive and we apologize. We recommend taking advantage of your warranty and scheduling a service technician to come out and diagnose the problem. You can schedule an appointment online using this link
https://www.geappliances.com/ge/service-and-support/service.htm
We are very grateful to have you as a consumer. -Krystal@GEAppliances
https://www.geappliances.com/ge/service-and-support/service.htm
We are very grateful to have you as a consumer. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Unimpressive
on July 28, 2024
Posted by: TheRAW
The finish is hard to keep clean, much harder than expected. Power is adequate but I have to limit how many eyelets I have turned on my stove before the hood is overwhelmed and cannot keep up. But my biggest complaint by far is the blower...
My home was built in 2022 with all new appliances, including this one. By the end of 2023 the blower died. Would have thought this to be a fluke, except that I'm hearing story after story of the blower failing after a year or two. Of all the places I've lived for 10 years or more I've never had to replace a blower on a range hood. And the icing on the cake: the costs of replacing a blower is as much as buying a new range hood from another manufacturer.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 30, 2024
We would like to help with your hood. You can find cleaning tips for stainless steel here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
Additionally, an agent will be reaching out to you via email, please respond at your earliest convenience.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
Additionally, an agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com