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Customer Reviews Collected from lg.com |
LG - 55" Class (54-5/8" Diag.) - LED - 1080p - 240Hz - Smart - 3D - HDTV
Average Customer Rating:
4.7
Rating breakdown 97 reviews
5 Stars
80
4 Stars
10
3 Stars
5
2 Stars
1
1 Star
1
95%of customers recommend this product.
(
90 out of
95)
Customer Reviews for LG - 55" Class (54-5/8" Diag.) - LED - 1080p - 240Hz - Smart - 3D - HDTV
Customer Rating
5
Everyone loves my 3D TV!
on January 21, 2014
Posted by: Loving My 3D
from Allentown, PA, USA
I still love showing off my 3D TV. I know there's negative talk about 3D TVs but everyone changes their mind when they see mine. Love it!
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
A great tv.
on March 14, 2014
Posted by: python
from New Orleans, LA, USA
I have had two other LG flat screens and am pretty much sold on LG's quality and value.
Pros: Performance, Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Extraordinary picture, but not SMART
on May 22, 2014
Posted by: Bento
from Virginia Beach, VA, USA
This model is the perfect example of mixed feelings.
I don't think you can find better picture quality than this.
The colors are vivid, bright, and incredibly real. The size is perfect, the 3D is great!
But the SMART side of this TV is not worthy AT ALL:
-Streaming videos from the internet browser it unusable - always pausing;
-the voice command it's unusable: takes 10 seconds to load the application itself, and when you are ready to speak it will only recognize about 10% of times. Then doesn't search in all the contents of the TV, but only searches within the internet browser;
-it's very slow, very unresponsive;
-when you turn an external device on, the TV doesn't change the input to it. Waits for you to grab the remote and change the input. My 15 years old TV was smarter than this one, automatically changing input the the latest on;
-doesn't adjust advertisements volume on TV emission, generally louder that regular programming. Again, my 15 years old TV was able to do this. NOT SMART.
-Doesn't compensate enough the Audio-Video lag. The options available on the TV are not enough to correct this problem even from applications that came with the TV, like movie streaming providers applications. And I can assure you the this audio-video lag is added by the TV, because I'm using the same DVD and Blu-ray players I used with my old TV, and there I didn't have any lag for the same movies, so the AV lag is added by this expensive TV.
-Doesn't have auto screen saver to automatically turn of the screen after some minutes of picture pause.
I don't think you can find better picture quality than this.
The colors are vivid, bright, and incredibly real. The size is perfect, the 3D is great!
But the SMART side of this TV is not worthy AT ALL:
-Streaming videos from the internet browser it unusable - always pausing;
-the voice command it's unusable: takes 10 seconds to load the application itself, and when you are ready to speak it will only recognize about 10% of times. Then doesn't search in all the contents of the TV, but only searches within the internet browser;
-it's very slow, very unresponsive;
-when you turn an external device on, the TV doesn't change the input to it. Waits for you to grab the remote and change the input. My 15 years old TV was smarter than this one, automatically changing input the the latest on;
-doesn't adjust advertisements volume on TV emission, generally louder that regular programming. Again, my 15 years old TV was able to do this. NOT SMART.
-Doesn't compensate enough the Audio-Video lag. The options available on the TV are not enough to correct this problem even from applications that came with the TV, like movie streaming providers applications. And I can assure you the this audio-video lag is added by the TV, because I'm using the same DVD and Blu-ray players I used with my old TV, and there I didn't have any lag for the same movies, so the AV lag is added by this expensive TV.
-Doesn't have auto screen saver to automatically turn of the screen after some minutes of picture pause.
I'm really considering buying a SMART box to use with this TV, mainly because I want voice search that works; responsiveness and audio-video lag correction.
CONCLUSION
Do I recommend this TV?
The answer is: find a similar model in LG without SMART capability and exact same picture quality (which is great), and then add a modern, fast and really SMART box for video streaming. You will save same money and be better served.
This 55LA7400 is not SMART and not Internet ready.
Do I recommend this TV?
The answer is: find a similar model in LG without SMART capability and exact same picture quality (which is great), and then add a modern, fast and really SMART box for video streaming. You will save same money and be better served.
This 55LA7400 is not SMART and not Internet ready.
Pros: Style/Design, picture quality, 3d, refresh rate
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Written by a customer while visiting lg.com
Customer Rating
3
GREAT TV FOR THE PRICE!
on October 27, 2015
Posted by: Kyra
from Duluth, MN, United States
I ENJOY THE TV FOR THE SMART TV FUNCTIONS. I AM EXTREMELY UPSET THAT AMAZON PRIME WAS REMOVED FROM THE OPTIONS IT WAS ADVERTISED WITH WHEN I BOUGHT IT. ALSO NOT HAPPY WITH THE POOR SOUND QUALITY. I HAD TO HOOK UP TO SURROUND SOUND TO LISTEN AT LOUD VOLUME. THE AUTO DIM IS ANOTHER FEATURE THAT IS ANOTHER FEATURE I DISLIKE. I HAVE BLACKOUT CURTAINS AND WISH I COULD SEE A MORE COLORFUL PICTURE AS IT SHOWS WHEN THE LIGHTS ARE ON.
Pros: easy to use, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Boblove38
from Charleston WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this tv with high hopes and it produced AAAA the only thing is finding the magic remote replacement then I find it’s now discontinued it not tv fault it was mine don’t let your puppy chew on remote
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Good for the price paid
on July 30, 2016
Posted by: Freddie 1
from Greensburg, PA, United States
[This review was collected as part of a promotion.] I've owned this TV for about 30 months and I am only fairly satisfied with it. While the regular HD picture is very clear and the 3D is excellent as well, the sound and internet capabilities of it have left me a very disappointed if I'm to be honest. I like a nice rich bass response when listening to music programs or soundtracks in movies, but also clarity when someone is speaking, neither of these is very good without my surround sound system on. I've tried every setting and mode that this set has for sound, and nothing is all that good without an outside sound system. If I watch a program with the surround off, I always end up turning on the closed captioning or putting on headphones so I can understand everything that is being said, and no, I do not have a hearing problem at all, the tv just does not have a good sound system in my opinion.
The internet feature is also lacking in that it is very slow and not user friendly. We have high speed internet and a very strong wireless signal in our home that every computer, smartphone and tablet works flawlessly with and with great speed, the exception being this tv. If I connect a laptop to the tv and use the tv as a monitor it works fairly well, but using the built in browser and internet capabilities is like pulling teeth, slow and painful. In fact, you cannot even watch movies from services like streampix because they require updated browsers which you cannot download to this tv in any way, so you have to use another source like a laptop to do this. Had I know that this was the case I'd never have bought if to begin with. The research I did somehow never mentioned the fact that the linux system this set uses could not be updated, so you are stuck having to either not use certain available services or use a laptop or other device hooked up thru a long HDMI cable to make this happen, more trouble, cables, cluter and money. The remote is also another just OK item, and it would have been nice if the buttons would have been backlit.
Bottom line, if I had the chance to give it back and buy something else I would, that being said at least the picture is nice and clear and the 3D, even though we hardly ever use it, is also very good. If you want something with a good sound and internet system, you'd better keep looking, this is not for you.....just my opinion after 30 months of use.
The internet feature is also lacking in that it is very slow and not user friendly. We have high speed internet and a very strong wireless signal in our home that every computer, smartphone and tablet works flawlessly with and with great speed, the exception being this tv. If I connect a laptop to the tv and use the tv as a monitor it works fairly well, but using the built in browser and internet capabilities is like pulling teeth, slow and painful. In fact, you cannot even watch movies from services like streampix because they require updated browsers which you cannot download to this tv in any way, so you have to use another source like a laptop to do this. Had I know that this was the case I'd never have bought if to begin with. The research I did somehow never mentioned the fact that the linux system this set uses could not be updated, so you are stuck having to either not use certain available services or use a laptop or other device hooked up thru a long HDMI cable to make this happen, more trouble, cables, cluter and money. The remote is also another just OK item, and it would have been nice if the buttons would have been backlit.
Bottom line, if I had the chance to give it back and buy something else I would, that being said at least the picture is nice and clear and the 3D, even though we hardly ever use it, is also very good. If you want something with a good sound and internet system, you'd better keep looking, this is not for you.....just my opinion after 30 months of use.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
3
Not Smart Enough
on February 22, 2014
Posted by: JEFF
from Dobbs Ferry, NY, USA
Screen Quality is good. It is very realistic. The design of product is sleek and looks great when you hang it on the wall.
However, smart feature is very poor. The web browser is not fully fuctional. It is very slow and so many errors appear in many sites. Many live streaming video is not supported. I have to connect other device to the TV to watch something through web browser. My friend's different brand smart TV works much fast and web browser is fully fuctional in every site.
The apps are useless, even youtube is very slow so never want to use it. Since smart function does not work well, I shouldn't have spent extra mony to buy this smart TV
However, smart feature is very poor. The web browser is not fully fuctional. It is very slow and so many errors appear in many sites. Many live streaming video is not supported. I have to connect other device to the TV to watch something through web browser. My friend's different brand smart TV works much fast and web browser is fully fuctional in every site.
The apps are useless, even youtube is very slow so never want to use it. Since smart function does not work well, I shouldn't have spent extra mony to buy this smart TV
No, I would not recommend this to a friend.
Quality
4
Features
1
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Everything I was looking for
on November 2, 2013
Posted by: Juan82
from Naples, FL, USA
It has all the features I wanted. Many input connections for many devices I have at home, the remote control works as a mouse (very helpful), the resolution is incredible, ideal for bluray movies or videogames. The included glasses work from multiple distances in the room. Awesome! I love my TV
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com