lg.com Customer Reviews Collected from lg.com
LG - 55" Class (54-5/8" Diag.) - LED - 1080p - 240Hz - Smart - 3D - HDTV
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 97 reviews
5 Stars
80
4 Stars
10
3 Stars
5
2 Stars
1
1 Star
1
95%of customers recommend this product. 
(
90 out of 95
)
Customer Reviews for LG - 55" Class (54-5/8" Diag.) - LED - 1080p - 240Hz - Smart - 3D - HDTV
Customer Rating
3 out of 5
3
TV perfomance
on August 17, 2013
Posted by: RL
from Chicago
This is an interesting tv relative to my entertainment needs. I first want to point out that my focus is on OTA local and network channels and streams from Netflix etc as well as live sports on Fox, ABC and CBS etc... Blue Ray watching is not overly prominent in my viewing habits. I also did not care about the smart part of the TV as I set up a laptop connected via HDMI to handle streaming etc. I purchased this tv to replace an older Olevia 42 inch set. After a couple of days of experimenting with different calibration settings and a few days of watching programs and videos I have found what in my opinion are some strong pros and cons about this set.
The pros are as follows:
Appears to be well built.
Easy to set up.
Picture quality is very adaptable to room lighting.
Video quality when streamed through the laptop using VTL is absolutely exceptional. The same applies to Blue Ray when sourced through good BR player.
The array of inputs leaves a lot of flexibility.
Quick selection of picture modes, once the settings are optimized individually for each one makes it easy to make the picture more compatible with different types of programming.
Cons:
The remote while interesting, has given way to my preferring the standard LG remote.
The OTA video quality is in my opinion, average at best. While the colors are are strong and relatively accurate, the clarity of the picture is not good. No matter what I do with the settings, I have not been able to get the clarity in the picture that I would like. I initially had the same problem with the other inputs but that was resolved when I stream videos through VTL via the laptop.This tells me the inboard video engine may be lacking. I took the time to hook up both the LG and my older Olevia through a splitter to watch OTA programing side by side with the settings on each set optimized and to my surprise, the Olevia showed more detail, especially is facial closeups that the 7400 struggled with. The opposite was the case with streamed material through the laptop, again when run through VTL.
I am on the fence as to whether I am going to keep the 7400 because of the above issue. For those who don't care about OTA performance I would not hesitate to recommend the 7400 if one is going to run the smart apps through a computer via HDMI, but for OTA it would be a different story which is why my overall rating would be three stars.
Pros: Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
No software updates avaliable.
on November 13, 2024
Posted by: 55LA7400
The Tv after several years is in perfect conditions. but thanks to LG i have to dispose it as trash, just beacause there is no software updates, and now, i can only open Youtube, but the apps are useless. Why i have an smart Tv that is not smart?
Response from lg.comBy JoslynLG SocialNovember 21, 2024
Hey there! Thank you for bringing this to our attention. We're here to make sure you can access the latest updates for your LG TV so you can take full advantage of your TV! We have this helpful guide that details how to update your firmware step-by-step manually. You can view it here: t.ly/l0G3Z. Also, don't miss our other guide that assists with troubleshooting apps on your TV, available here: t.ly/HMN4T. If these steps do not work, private message us on social media @LGUSSupport with your contact information. We'll be more than happy to help you out! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
EXCELLENT PICTURE AND AMAZING 3D
on July 2, 2013
Posted by: CURLY
from PALISADES PARK,N.J.
SET UP WAS EASY,REMOTE IS GREAT AND THE OVERALL PICTURE CLARITY IS JUST AWESOME.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
This TV has it all!
on July 30, 2013
Posted by: Soup
from Farmington, UT, USA
The picture quality is magnificent! This TV is not just smart it is brilliant, it can even read you web page content. It has so many features to list in most publications. Even after my purchase I was shocked when I figured out it could do much more than I had thought.
LG did it right with this TV!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great picture quality.
on June 25, 2013
Posted by: Bob99999
from Ohio, USA
Great product. Excellent value. After the short time we've had it the ONLY thing I found lacking is the free games available for children. All kids love to play 'Angry Birds'. Unless I missed something it's not in your list and not available. Would be a great addition.
Pros: Performance, Style/Design, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
This TV is a super great unit
on April 20, 2013
Posted by: WSOPSLAYER
from Delta, CO, USA
The old TV went out so we were looking for a basic unit to replace. But once we set our eyes on this TV and with all it feature we were in love with this TV. Going on 2 months and no regrets and everyone that has seen it has fallen in love with the picture.
Pros: Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
55LA7400 SMART TV IS EXCELLENT!
on March 14, 2015
Posted by: LG IS GREAT
from OH, USA
The 55LA7400 Smart TV has an excellent picture and great sound!
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Nice!
on October 27, 2015
Posted by: Welcome
from Singapore
HD TV from LG Pro thing there so nice new things ...NEW...
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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