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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Epeep
from Wisconsin
Verified Purchase:Yes
We are 4 years in to owning this fridge and we still love it. It has plenty of space and extra ice so we never run out. It sometimes freezes food in the fridge but I think that is when it is too full and the air can't circulate well enough.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lxfs29766
from Minnesota
Verified Purchase:Yes
Well being this fridge died within 5yrs I would say not so happy. Expensive item to only last 5yrs
Quality
1
Features
3
Value
1
Response from lg.comBy JaNika Wiley, Social Media, December 14, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Ron Palm Springs
from Palm springs CA
Verified Purchase:Yes
I have had this unit a few years.
Compressor failed-known issue on this date range.
Compressor has been upgraded on newer units.
I received the upgraded unit under warranty.
Very happy with the LG repair service (not contracted out) and support.
Compressor failed-known issue on this date range.
Compressor has been upgraded on newer units.
I received the upgraded unit under warranty.
Very happy with the LG repair service (not contracted out) and support.
Pros: Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Tom in Pittsburg
from Pittsburg KS
Verified Purchase:Yes
Gave it one star because “0” was not an option! Poorest quality appliance I have ever owned. Last LG product I will ever buy.
Quality
1
Features
5
Value
1
Response from lg.comBy JaNika Wiley, Social Media, December 19, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Yong Kim
from Austin, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had an issue with my refrigerator, and it was repaired with warranty. Quick and easy service!
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jake Hall
from Ogden, utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] The condenser on my fridge went bad and hopefully the 10 year warranty will reimburse The price for getting it fixed
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Gregory_R
from Royal Oak, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nothing Fancy, but does the job. We have had issues with it cooling as it is a top down freezer cooling to the refrigerator, but we had it fixed and now works well. I would recommend for the value/cost.
Pros: ease of use, Style/Design
Quality
3
Features
3
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, February 6, 2023
We're so grateful that you took the time to share your feedback with us. We apologize that you had such experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: TwoDog
from Roseville, CA
Verified Purchase:Yes
We got the refrigerator several years ago. The compressor went out near the end of the 5 year warranty. LG was quick to service and repair the unit.
We like the door panel since we do not need to open the refrigerator just to get the basics.
Also, the extra ice maker in the freezer section is great when having parties.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com