lg.com Customer Reviews Collected from lg.com
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7 out of 5
3.7
Open Ratings Snapshot
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product. 
(
498 out of 711
)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
1 out of 5
1
Worst refrigerator I ever owned
on November 7, 2022
Posted by: P Kumar
from Florida
Verified Purchase:Yes
This is the worst refrigerator to own. Within one year of purchase it started showing issues. Called and registered with LG. Technician came and fixed for that time but it keep showing again and again. Eventually LG gave up on their product as well. Also LG not ready to refund or replace. I would not recommend LG product again. I understand the appliance can at times are bad but bigger problem is LG don’t stand for their products and not ready to accept the quality defect.
Pros: Style/Design
Quality
1 out of 5
1
Features
2 out of 5
2
Value
1 out of 5
1
Response from lg.comBy JaNika WileySocial MediaNovember 8, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Beautiful piece
on January 13, 2015
Posted by: SV
from Bartlett, TN
I am very happy with my purchase. I researched every brand within the size that I was looking for and the LG had the biggest bang for the buck. Tons of storage for both the refrigerated and the freezer sections. It adds both beauty and style to my kitchen without taking away from the function.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
LOVE the DOOR IN THE DOOR!
on January 18, 2015
Posted by: Sushost
from Atlanta, GA
I went from a side by side to French door refrigerator. I do a lot of entertaining and this allows me to place trays and many large items - no longer have to go up and down stairs to my fridge in the basement! I love the convenience of opening the partial door which holds milk, juice coffee.... don't lose energy by opening the full refrigerator door. Efficient, convenient and holds sooo much.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Well thought out space
on August 15, 2015
Posted by: robin
from virginia
Love the features of this refrigerator. The door in door makes it so easy to get the products you use all the time. My coffee creamer , mayo and mustard never get lost in the back of the refrigerator!
The inside is spacious and very well lit. The freezer with it's three drawers makes finding what your looking for a breeze. We have had several brands of refrigerators and this one is by far the best quality.
Pros: easy to use, Style/Design
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love this Refrigerator!
on September 12, 2015
Posted by: VegasLady
from Las Vegas, NV, United States
I have had this amazing appliance for two months and am beyond satisfied with the purchase. First, it is huge! I cannot believe the capacity this thing has. Both the refrigerator and the freezer hold way more than I thought they would. I was concerned about things getting lost in there but the lighting is superb and everything is easy to see. The three vegetable bins are great, no more crowding and things stay fresh longer. Also, that huge wide drawer is perfect for deli meat and cheese. Second, I love that I can arrange the split shelves however I want them. I need more room for tall things and it was simple to get it just perfect. Third, the door-in-door. I didn't think this was an important feature but my husband really wanted it. Wow, what a difference this little addition makes. We use it all the time. Fourth (and last), the dual ice makers are genius and a definite necessity. Love that there is always a nice big bin of ice available besides the dispenser in the door.
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
This refrigarator sucks.
on May 2, 2016
Posted by: patty f
from El Paso, TX, United States
[This review was collected as part of a promotion.] I bought this a yr ago and it is not working anymore.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great Design and Easy to Use
on July 27, 2016
Posted by: JohnJackie
from Downingtown, PA, United States
[This review was collected as part of a promotion.] We bought this 6 months ago to replace a GE side-by-side that died after 7 years. Wow, what a difference. We never thought we would say this about an appliance, but - We love this refrigerator! We just had a family reunion with 30 people at our house for a week. Needless to say the refrigerator got a real workout. It is very easy to see all the food inside when the doors are open. The ice maker on the door is fine for small amounts and the large tray in the bottom freezer made sure we never ran out of ice. We are also very glad we got the door-in-door. It is used a lot.
Overall this refrigerator is
Pros: easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
everything about it
on August 24, 2016
Posted by: Jenny 79
from Illinois, United States
[This review was collected as part of a promotion.] We bought this 6mos ago and love everything about it! Not a single issue, very quiet we don't cen hear it make ice. The dual ice maker is a must with a family of five and one in sports. We use it to fill his drink jug with ice water a few times a week. The pull out crispers are great for keeping the fridge organized. The door in door is so convenient for the items you use on a regular basis like ketchup, butter, jelly, etc... very energy efficient and beautiful. The freezer holds a ton of items and easily stays organized. This is by far the best appliance purchase we have ever made. Trust the reviews, we did! Btw...Best Buy offered interest free financing for two years and free delivery and set up!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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