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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: DRW75
from Glendale ,AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Recently purchased and love the look and features. The door in door is a great feature. The 2nd ice bin is a great idea and useful.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Received this quickly and it was easy to replace.
on October 10, 2019
Posted by: mvwall26
from Pittsburg, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Timing was great, as my ice maker was making bad tasting ice. The filter was so easy to work and place in the refrigerator. Now my water tastes better.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Aviator John
from Covina ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had the fridge since 2015
Just now 2019 had to replace a temperature sensor
Other than that no issues.
I wish the diagrams were easier to follow on where the parts are located in the box.
But easy to change
Just now 2019 had to replace a temperature sensor
Other than that no issues.
I wish the diagrams were easier to follow on where the parts are located in the box.
But easy to change
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: The Ks
from Boynton Beach, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought a $3500 LG refridgerator for less than $2000, at the Sears Outlet Store.There were a few dents that were easily covered or hidden. No problems since we bought it a month ago.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Not Leak Proof - Died after 3 years
on December 6, 2019
Posted by: FloridaFridge
from Tampa, FL
[This review was collected as part of a promotion.] I purchased this fridge in June 2016. It does keep food cold or should I say it did. 3 years of use and now it only keeps it at about 55 degrees in the fridge and 42 degrees in the freezer. Hopefully it can be repaired for limited funds.
As for overall review -
Leak proof shelves - They leak under the edge and are very hard to clean at that point.
Water dispenser - Water is cold, but you only get about 20 ounces before it is room temperature.
As for overall review -
Leak proof shelves - They leak under the edge and are very hard to clean at that point.
Water dispenser - Water is cold, but you only get about 20 ounces before it is room temperature.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
3
Response from lg.comBy Chris, Customer Service, December 6, 2019
We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
2
This fridge was wonderful until it stopped working
on December 9, 2019
Posted by: MWhite1998
from Nashville, TN
Yesterday my husband noticed water was leaking from the door where the ice dispenser is located. It was also leaking from the bottom right corner of the freezer. Now the fridge isn't running, and it's not cooling food properly. We bought this fridge in August 2016. I have a repair person coming tomorrow. I am hoping it is not outrageous to fix at Christmastime.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy Chris, Customer Service, December 10, 2019
We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Robin9696
from Richmond Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not happy with the repair person came out twice still wasn’t working! It took LG send someone else to fix compressor problem
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, September 1, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Daphane
Written by a customer while visiting lg.com
Posted by: Preacherman61
from Orlando,Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this some time ago and I have been very happy with it’s features especially the double ice makers.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com