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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4
The door-in-door is a great feature!
on November 29, 2020
Posted by: tinkerboy
from Phoenix, Arizona
[This review was collected as part of a promotion.] Originally thought the door-in-door feature was probably not real useful, but it proved otherwise. We keep items which we use nearly every meal like milk, cream, juice drinks and condiments in it. The door-in-door is very useful and convenient, and certainly saves some energy by not having to open the large doors as often.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
bad compressor
on December 2, 2020
Posted by: Milt1607
from Lakeland, Florida
[This review was collected as part of a promotion.] refrigerator was working fine till the compressor failed. I do like the door in a door feature
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 5, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Like the different features on it
on December 2, 2020
Posted by: doris28
from Clermont, GA
[This review was collected as part of a promotion.] Have had this refrigerator for a while and like it very much. In all we have complete sets of LG products in both our basement kitchen and our upstairs kitchen.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Good functionality
on December 2, 2020
Posted by: R Knight
[This review was collected as part of a promotion.] We bought the fridge 3 years ago. We love the French doors, compact ice maker and the big space for storing food.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Fridge Working Well with LG Service
on December 5, 2020
Posted by: Sandyseas
[This review was collected as part of a promotion.] We have had our fridge for over a year now and haven’t had any issues up until this past month. However, LG customer service via phone has proven themselves! We called to get a repair and they handed it very professionally. The compressor broke (unfortunately nothing you can do to prevent) and during the holiday season, had someone out in a week. The tech was very knowledgeable and friendly.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
not happy with your product
on December 6, 2020
Posted by: Reno1
from Bonita, CA
[This review was collected as part of a promotion.] I brough the product 5 years ago and within that time we replaced the two ice makers and the compressor
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, December 15, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Lost food
on December 6, 2020
Posted by: Unhappycustomer55555
from Beaver dams ny
[This review was collected as part of a promotion.] We have had this fridge 4 years, the last 2 years at thanksgiving we have lost all food, 2years in a row, problems not cooling.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 7, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
We love the door in door
on December 6, 2020
Posted by: Anonymous
from Oakridge, Oregon
[This review was collected as part of a promotion.] We bought this LG about 4 years ago. E did have a problem with the compressor. After the FREE replasement it’s up and running just like new
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com