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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Great refrigerator
on December 6, 2020
Posted by: Heather47
from Fullerton, California
[This review was collected as part of a promotion.] We have had this refrigerator since 2016. It works great. We love the feature of the first right door. It is nice to open only that door to get cream for coffee or milk. Love the feature for veggie/fruit drawers. It is nice to adjust the drawers for either one. Lettuce keeps for a week or longer. Very convenient to have panel on left door to adjust temperatures, ice etc. Overall very impressed with the refrigerator.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
tired of having to have repairs to keep it running
on December 6, 2020
Posted by: Andy500
from Oviedo Florida
[This review was collected as part of a promotion.] First we had problems with odors in the ice makers, then two ice makers replaced. Most recently the cooling unit went out and it took almost two weeks to get the compressor replaced. The good news is that it is now running great for a month and a half. Still worried about what else will go wrong again.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 7, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
great features
on December 6, 2020
Posted by: Ssanto
from Whittier, CA
[This review was collected as part of a promotion.] I am very happy with the design and performance of this refrigerator
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Awesome fridge.
on December 6, 2020
Posted by: Tim B C
from Cocoa Florida
Has everything our big family needs and wanted. Love the double ice makers.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Great features, bad compressor
on December 6, 2020
Posted by: Williams2020
from Jacksonville, Florida
[This review was collected as part of a promotion.] We love the double ice maker and plenty of storage space! Very disappointed and inconvenienced when the compressor went out after only 3 years. Warranty is a must.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
5
Response from lg.comBy ^DLI, LGE Social Media, December 9, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Finally repaired
on December 6, 2020
Posted by: Maryanka
from Williamsburg. Va
[This review was collected as part of a promotion.] Compresser blew and 2 weeks later got a replacement
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
loved the doors
on December 7, 2020
Posted by: Lois Brown
from Somerville NJ
[This review was collected as part of a promotion.] I got my LG in 2015 I loved all the features i had. I was so sad when things started going down hill. My husband just loved the crushed ice feature.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
LG stick with TVs
on December 7, 2020
Posted by: Ilavenunkfood1
from Bergen County in NJ
[This review was collected as part of a promotion.] I bought this refrigerator less than two years ago and all of a sudden it just died not worth fixing I loved it until it broke I think that LG should stick just to TVs they know nothing about refrigerators they’re known to break and I would never buy another one
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 15, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com