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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Love the fridge
on December 11, 2020
Posted by: James in Texas
from Texas
[This review was collected as part of a promotion.] Love our fridge and would highly recommend to friends and family as well as others
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
I have had this refrigerator 5Yrs we on the 3rd c
on December 11, 2020
Posted by: Jim Fie
from Georgia
This refrigerator is 5yrs old and we are on the 3rd compressor and the ice doesn’t make in the bottom department
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 5, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Appearance
on December 11, 2020
Posted by: Bill2Bill
from Tampa,FL
[This review was collected as part of a promotion.] I love the appearance and features BUT the mechanics are another story, compressor died now I'm having trouble with the refrigerator section freezing!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
3
Great feature, but it broke down
on December 11, 2020
Posted by: dpaul07
from Rescue, California
[This review was collected as part of a promotion.] We bought this a little more than five years ago and the features are great but the compressor failed right at the beginning of the pandemic and it took over a week to get it replaced.
Pros: Features/Settings, Performance
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, December 11, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
My Lg refrigerator
on December 11, 2020
Posted by: Pat F V
from Marriottsville, Md
[This review was collected as part of a promotion.] Love the door within door feature to access milk and juice
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Bad compressors
on December 11, 2020
Posted by: Carl Mitchell
from Michigan
[This review was collected as part of a promotion.] Had three years and the compressor went out.
Does not cool if the compressor doesn’t work.
Does not cool if the compressor doesn’t work.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 11, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
on December 11, 2020
Posted by: Darlinske
from Sparks
[This review was collected as part of a promotion.] I was disappointed in my choice of refrigerators I might have a lemon
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 6, 2021
We hate to hear that your unit did not meet your expectations. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Still has issues
on December 11, 2020
Posted by: FrankV
from Farmingdale, nj
Refrigerator was warm repair now cold but very loud whistling. Repair man came back said everything is working correctly. Very loud whistling can't up load video. But have it.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 5, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com