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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Tony1919
from Rowlett TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this model about 3 years ago and the compressor went out I was worried I was just going to have to buy another one. I was able to speak to LG and they scheduled a service appointment and got the compressor replaced. I was happy to get it fixed and it’s working perfectly now!
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Purchased for the features.
on March 4, 2021
Posted by: GH17
from Annap.,Md
[This review was collected as part of a promotion.] I have been pleased with my Lg refrigerator, even though this is the second one that the compressor had to be replaced close to the end of the warranty. I would purchase another but may do some research first on other brands.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: boooo
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this few years ago and have problems from begning
chilling isues
freezer issues
ice and water issues
sound issues
heat isues
chilling isues
freezer issues
ice and water issues
sound issues
heat isues
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 6, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Tom626
from Palm Harbor, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve owned this fridge for about 5 years now without an issue, despite being part of a class action lawsuit. But in the past 2 months, I’ve had to replace the compressor twice and be without a serviceable fridge for 3-4 weeks. I hope the recent repairs are the last ones for a long time.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Richard 609
from Orange, ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] My refrigerator compressor went out and LG had my compressor replaced immediately
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Terry1958
from El Paso Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this for 4 years and love it. LG had the best products.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Shawna435
from Wyoming
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my refrigerator a little over 3 years ago and it stopped working three weeks ago, I have been working with the manufacturer to get it repaired.
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: TarnishRocker
from Elmsford
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like the room inside but the stainless steel finish is impossible to keep clean. Never again. Really wish I had gotten the black stainless. Also have an issue with food freezing inside the refrigerator section, a very expensive drawback.
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com