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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4
Excellent Fridge
on April 15, 2021
Posted by: Daddio61
from Highland Haven, TX
[This review was collected as part of a promotion.] We actually own three (3) LG refrigerators (all different models, but all the french door with the large freezer bin below. This unit is our garage fridge. It has run reliably for 4+ years and then had a "no cooling" event. I will say that LG was very responsive and performed the service under their 5 year parts/labor warranty. Service was prompt, professional and thorough. I would recommend an LG refrigerator to anyone who asked.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Don't Buy!
on April 15, 2021
Posted by: Notcold
from Houston, Tx
Like most of the reviews, the first compressor failed after 2 years. Now a year later and it looks like the new compressor failed again. Obviously LG knows about the issue but refuses to find a true solution. It will be the last LG product I buy.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: DKNY
from Holly Springs
Verified Purchase:Yes
[This review was collected as part of a promotion.] The condenser has failed twice and caused loss of foods
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, April 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great features especially the door in a door featu
on April 21, 2021
Posted by: Pauline2525
from Paterson, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am so happy happy that I bought this fridge, and I love the extra ice maker it saved me from buying ice at the corner store or the supermarket.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Nady
from Brooklyn New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I buy 5 years ago I m happy with lg good service and fast
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: danmuro53
from oak lawn illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] we bought it about three years ago never gave us any problem and my wife loves it
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: fishboy
from florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] other tfishressor problem am very happy with product
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jason Feng
from Staten Island, New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] My refrigerator has changed three compressors, and I can't believe you make such a bad refrigerator.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 27, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com