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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: TG410
from Tamarac FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are very impressed with the fridge's Excellent looks, features & performance.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Smalls0324
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m posting this review a little short of 2 years from owning this fridge. I LOVE everything about the fridge. It’s spacious, the door in door feature is a plus. BUT, less than 2 years old and the compressor already blew. Had it replaced, and within 24 hours the unit is back to not cooling at all. Another week wait for a tech to come back out. Not worth the headache. I didn’t expect issues like this to arise within 2 years of buying an expensive refrigerator.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 28, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via direct message on Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Posfridge
from C T
Verified Purchase:Yes
I bought this fridge and from the beginning it has been nothing but problems
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 1, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Liz Bandalan
from Fairfield, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great style and great features but quality is poor.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, May 2, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via direct message on Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Benmad
from Janesville Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Three months after buying ice maker stoped working called tec support was told to unplug it and plug it back in, had to do this quit often. A few months later ice maker had to be replaced. About 3 months later the compressor went out Lost All Food in freezer and frig. When the repairman showed up he said LG has a lot of trouble with the compressor going out. Will not have a refrigerator for a month before they can get back to repair it. Very unhappy.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Dinjinn
from Orlando, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was an outstanding refrigerator for 5 years. At 5 years the compressor broke. The good thing is LG replaced the compressor the bad thing is that I had to pay for labor. Other than that the refrigerator worked great.
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: tarakimble
from Concord NC
Verified Purchase:Yes
Tech was great! Very friendly and effective. Was here for 1 1/2 hr for a very difficult job.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: M261
from Houston Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it four years ago works great! No issues whatsoever
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com