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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Cgw48
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this fridge and its overall design. Would absolutely recommend
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RC Florida
from Santa Rosa Beach, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] All good until ice maker quit, freezer quit and refrigerator quit! Still waiting for repairs after 3 weeks without a refrigerator. Rumor has it that LG’s aren’t reliable after 2 years!!! I believe it!
Pros: Style/Design, Performance
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, May 26, 2021
Please contact LG Customer Support by private message via Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Be sure to provide your contact information, IMEI number or model/serial numbers and date of purchase. Our Mobile Communications Support will be better able to assist you. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane
Written by a customer while visiting lg.com
Posted by: BigGil
from Chino Hills Ca
Verified Purchase:Yes
I have had my LG for less then 4 years and it needed repair. This review is about the tech who came to repair it . His name was Chris and he was friendly, knowledgeable, efficient and cleaned up after job was complete. THANK YOU CHRIS!
This technician is a credit to your company
This technician is a credit to your company
Pros: Style/Design
I would recommend this to a friend!
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Skf1st
from Baytown, tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] HAve had mine a couple yrs now & love it just as much as when I bought it. Highly recommend!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ed no fridge
from sebastain fl.
Verified Purchase:Yes
[This review was collected as part of a promotion.] the date today is 6/5/21. fridge new compressor installed early may, the second one. Last night ice melted together and ice cream and other things defrosting. This morning ice frozen together and things refrozen. Since new parts ice has been frozen together 3 times . this has happened before! WE WANT A NEW REFRIDGERATOR !!!!
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Klocke
from Jefferson, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I loved our repair technician and his service, as our fridge is now fixed and working correctly. Unfortunately, we had to wait almost 2 weeks for service, however (to no fault of the technician).
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Overall, refrigerator I was looking for, except…
on June 7, 2021
Posted by: RodeoNana
from Joshua, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought end of 2016. Really like the unit, lots of space. Selling factor was the double ice maker, however, that selling point has been less than acceptable. There is a leak somewhere on both units that cause the upper removable unit to freeze up- where impossible to remove, and quits making ice, it freezes up and won’t come out the door. The lower unit leaks more slowly, but I wind up with 2-3” of solid pack ice in the bottom of the reservoir and no room for new cubes. Filters are very easy to change.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Howland OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have owned this fridge for a little over 5 years and the compressor has failed twice! I will never buy an LG again and I tell everyone not to buy LG!
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com