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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Yolandaypaiz
from AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] All my appliances are LG I has and issues with my refrigerator the compresor was out and all our food when to waste . They came out and fix it the only thing it took 9 days for that to happened . But other than that we still love all our appliances
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MCMKO
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] My family love this product due to enough ice maker and water quality.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Niral
from North Carolina
Verified Purchase:Yes
Not happy with product, compressor out in 3 yes and after 20 days, still not fix
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 22, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Martin 1217
from Washington pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] The technician know what the problem was fixed it in great time half hr or less thanks for great service
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: ARREDDY
from Delaware
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleased with the product and customer service from LG
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: Jeph23383
from Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] The fan broke but at least it was easy to fix. Don't expect lg to just show up at your door. You need all sorts of info to prove you bought it. These things are infamous for breaking.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, July 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Fatgal
from Houston, TX
Verified Purchase:Yes
Within the 1st year I had to have the compressor replaced. I didn't take out the warranty thinking surely that nothing would happen within a year of purchase but you live and learn. Other than that, I love my refrigerator and so happy that I purchased it.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JMB007
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this in 2015 & have had the cooling system replaced FOUR (4) times for it to still NOT be cooling properly. VERY DISAPPOINTED in this product/warranty service
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com