 |
Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: TBunn
from Elkin NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this in 2017 from a big box store. We love the water and ice in the door and the “door in the door “ feature. I also love the LED lighting and all the features of the refrigerator and freezer. I’ve owned more expensive refrigerators but I think I like this one better.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Talie
from Lincoln, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our LG fridge is four years old now. Generally I have LOVED this appliance! So roomy! Dual ice makers keep us in ice always…nice water pressure on the dispenser and the finish still looks new. My only issue is the fact that the compressor died in just four years. LG customer service was great however. It was replaced quickly and free of charge. Sadly though, the warranty only lasts one more year. It is stated a refurbished or new compressor may be used for repairs, so I’m hoping it won’t die just after my last year.
Pros: Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: 123Gizmo
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the door in the door so I can access beverages without opening the whole refrigerator.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Summer92
from Waxahachie, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product love it, would be it again and again
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
3
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jack Wood
from Peoria, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Already had the compressor replaced, in door ice tastes like crap and it has nothing to do with the filter or the water going in!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Al27
from Summit, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] We replaced our Frigidaire with the LG and such a difference not only in appearance but in functionality. Great product at a reasonable price. Way to go LG!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Johnny33
from Chicago
Verified Purchase:Yes
I did not expect to have any problems , but the product has manufacturer warranty, was surprised .Could have be a bad experience , change into a good one because repair man was very knowledgeable and did a good job. And, did not cost me. Means that you stay behind your Refrigerator.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Some great features, needs a gallon storage area.
on October 23, 2021
Posted by: Chief Wahoo
from Cleveland
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve had this refrigerator for 3 years. We love the in-door ice maker, air filter, and door in door. The air filter really eliminates odors. The door-in-door is very convenient for accessing beverages. We miss having a place to store gallon size bottles. The inside of the door in door opens too easily if it contacts another item inside the fridge. The compressor failed at about the 42 month mark. Customer service was out quickly. This is a known problem and should have had a proactive campaign to replace.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 27, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com