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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Gary2
from Danville, Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased your product about five years ago. During that time the compressor has gone out twice. You made a great mistake in using the linear compressor in your otherwise great product. You owe all of your customers and apologie for this grave mistake and make compensation where needed.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 7, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Johnny Joe
from Kansas City
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased this unit a few years ago and overall, have been very satisfied. Only issue has been with faulty compressors which LG was able to replace in a satisfactory manner. The two ice makers (in-door and freezer compartment) is a huge bonus for a large family and special occasions.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Dapperdon
from Richmond Va
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this in 2014 and loved it ever since. The only boy thing I would criticize is that you have to open both doors in order to use the bottom tray on the refrigerator
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: rhoov
from Bend, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Although I had a compressor issue with this unit right under the 5 year ownership mark, I have nonetheless been quite happy with the unit. I would recommend it to friends. I have been much impressed by how quick and easy it was to get the unit fixed at no cost to myself.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: PearlD
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought my set four years ago. Very happy with the products and support received from the LG team.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dryzer5
from Charleston, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this to replace the refrigerator that came with the house. Ours was discontinued. This fits perfectly in the space and has even more features than before!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Love the doors to access the products in the refr.
on January 16, 2022
Posted by: Jta11
from Aberdeen SD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the refrigerator and meets our family needs.
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SausageOfDoom
from Casa Grande AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Middle of the road fridge with a few good things and a few bad things. First the good. The filters are easy to change. The front opening door is a great feature. Now for the bad. It has compressor issues, which you will have to get replaced. Something I hate about this fridge, the light does not illuminate over the water spout, so in the dark you can’t see the glass or water stream. It only illuminates when ice is dispensed. Seems backwards to me.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy Jennifer, Social Media, January 19, 2022
We are continuously working to improve the quality of our products and appreciate your feedback regarding your experience as it will be shared with our product team.
Written by a customer while visiting lg.com