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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Susiegevo
from Psl Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this for 4 years loved it until the compressor went !
Pros: Style/Design, ease of use, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: todays news
from honolulu
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like the size and convenience, but something was always kind of noisy. The compressor went out at 2 years almost to the day.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy Daphane , LGE Social Media, January 24, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: sar123
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love that there are two ice makers. We use the one in the door the most, but it's nice that when that one is empty there's a bin full of ice in the freezer. My only complaint is that the milk door opens too easily when I open the main door.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
Easy to use, nice features and extremely quiet
on January 24, 2022
Posted by: JForbes
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this fridge 6 years ago and had no issues until recently. I cleaned the coils on the condenser, but it stopped cooling. The repairman informed me I needed to clean it with compressed air rather than just vacuuming. He took his spray can and demonstrated the proper way - I was mortified when I saw all the dirt come out! I realized the failure was my fault and not the fridge. Been running like a champ ever since!
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Jrh499
from Naples
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great Product had a rival product that rhymed with Damdung and they could not repair it
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bdarbulous
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have owned this Fridge for a little over 6 years and we love it and everything it offers.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: lovecampin
from Albuquerque, NM
Verified Purchase:Yes
[This review was collected as part of a promotion.] This fridge is nice looking and its interior design is nice. It has 2 ice makers and makes "square" ice instead instead of the standard larger ice. The plastic interior is quality and the LED lights are nice and bright. Like most of LG's refrigerators, if looks were all that you need it would be 5 stars. Of course, your compressor WILL go out on it. The linear compressor design is guaranteed to fail at some some point after you buy it. LG (probably because of all the law suits) is very accommodating and they will fix it fast. Ours went out 3 years in. LG was great and sent out people to fix it within a week. They claim a 10 year warranty on it, so I'm expecting I can almost do 2 more compressor fixes. Its kinda fun when it goes out cause its kinda like camping. If reliability is your thing, maybe LG isn't the best for you. If you don't care to much, they're great!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
4
Response from lg.comBy Jennifer, Social Media, January 28, 2022
We have made significant quality improvements on the compressors and the repair experience to prevent a reoccurrence. Thank you for your feedback. ^Jennifer
Written by a customer while visiting lg.com
Posted by: Rosa lozanoo
from Florida
Verified Purchase:Yes
Has a beautiful face and desing but it came defective
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy Jennifer, Social Media, February 1, 2022
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot and fix the issue that you are experiencing. Thanks. ^Jennifer
Written by a customer while visiting lg.com