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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Anonymous
from Webb City, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had the compressor go out on my LG refrigerator just after 5 years. My repair service suggested I call LG about getting it repaired. The lady I talked to at LG was so polite and immediately took care of the paperwork to get it replaced. It is up and running and I couldn’t be more happy.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cooooco
from Brooklyn NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] My uncle bought the refrigerator for me as a gift.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Gudiya
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nothing is reliable anymore. After 1st year, the ice stopped coming into the basket in the freezer. Second year, the compressor stopped working. So pretty much dead. Lost so much food and frustrating to get quick service. The compressor new one is noisy.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, March 7, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Anonymous
from San Antonio TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Issue after issue with this refrigerator
New compressor, New motor, defrost issues, noisy, cooling issues.
Multiple episodes of food loss.
Very bad purchase.
New compressor, New motor, defrost issues, noisy, cooling issues.
Multiple episodes of food loss.
Very bad purchase.
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy Sandy, Social Media, March 7, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy
Written by a customer while visiting lg.com
Posted by: ilikeit
from Clarkston, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this door in door 29cuft refrigerator almost 6 years ago and has exceeded my expectations. The stainless steel shell is easy to clean and continues to look brand new.
I did have a compressor issue last month but LG honored the warrantee and issued the parts quickly to the repair man. That's a testament to a great company. Would definitely buy again if I ever have to!
I did have a compressor issue last month but LG honored the warrantee and issued the parts quickly to the repair man. That's a testament to a great company. Would definitely buy again if I ever have to!
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great customer service and the tech was fantastic
on March 2, 2022
Posted by: Jalisco
from Cathedral City California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought 4 years ago and worked excellent. Refrigerator more than adequate for our family.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Rw012
from Columbus, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] So I bought this a few years ago and it's been a seller fridge up until about a year ago, it started defrosting randomly. At first I thought it was because my kids left it open from time to time, but then one day about 6 months ago it just stopped working so I did a full defrost for 24 hours and reset it and it started working again soo i didn't think anything of it. Well about 2 weeks ago it just stopped freezing again and I tried everything I could before calling support it just wouldnt work. Support was very helpful and got a tech out within a few days, thankfully most of our stuff made it to the other fridge in time but not all of it. Come to find out the compressor failed and its a very common issue with LG right now according to the tech. The repair was done within 2 hours and my fridge is running strong again.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: wayne58
from ohio
Verified Purchase:Yes
Less than 7 years old and compressor quit Would not recommend
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, March 24, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com