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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Heinz57L
from Las Vegas Nv
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice refrigerator, it just needs a regular second Ice maker option instead of the craft Ice.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Alarm unable to be shut off.
on March 27, 2022
Posted by: Root123
from California
I understand the reasoning for an alarm. But it would be amazing to be able to CHOOSE this feature or not. Unbelievable that I have to disable it via sabbath mode or wiring. There’s no button to shut off the alarm! Why?!? Ridiculous design flaw. Wouldn’t have purchased this fridge had I known. It’s so annoying to load groceries and have your expensive fridge beeping at you every 30 seconds.
Pros: Style/Design
Quality
3
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, March 29, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: daveinfl
from florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this fridge and didn't even realize it has TWO ice makers. The one in the door has small cubes for drinks and the one that drops into the freezer drawer are bigger! Unreal. I was so happy about two weeks after I bought it and realized. The unit is quiet and has so much room. The exterior drink door is a savior with kids.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ccam
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased a few years back works very well still reliable love door in door
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
2 ice makers- I would never buy any other brand
on April 4, 2022
Posted by: Brandy13690
from Las Vegas NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best refrigerator I have ever had. Looks great and performance is exceptional
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: WillieT283
from Madison Ms
Verified Purchase:Yes
[This review was collected as part of a promotion.] After less than 6 years Of ownership I have had to replace the ice maker and the compressor, even though this refrigerator does have nice features and lots of room I have been very disappointed in the overall performance of this appliance.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy Sandy, Social Media, April 12, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Bere123
from San Antonio TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about 6 years ago and I was very surprised when the fridge broke down. I called to get info about a repair and warranty and I was surprised to find out the part that I needed was still covered and the labor to repair was not but I think the fee is pretty decent. Ezekiel did a really nice job. I hope this fridge lasts for another 6 years
Pros: Features/Settings
Quality
3
Features
5
Value
4
Response from lg.comBy Sandy, Social Media, April 12, 2022
We hate to hear you had to have service and thank you so much for your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Bongino2022
from San Diego
Verified Purchase:Yes
The cost to repair in 7 years is at least as much as I paid for the fridge. No American-made fridge ever needed repair which last me 7 to 10 years with no repairs. I bought 3 LG major appliances (their top of the line) and they all broke down a few times in 3 to 5 years and each cost me almost as much as I paid for them.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, April 12, 2022
We are sad to learn that your appliances needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us.^Sandy
Written by a customer while visiting lg.com