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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Gene Sac
from Sacramento CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I thought the window to view through the door would have been darker so you couldn’t see inside unless you would tap on the door for the light to come on. Not sure if I like that since people can see inside without wanting to.
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MrsToYou
from Pittsburgh
Verified Purchase:Yes
[This review was collected as part of a promotion.] Expensive piece of junk…compressor failure. Had to wait for parts to be ordered.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, April 15, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Rls1949
from MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only problem is the compressor quit after 4 1/2 years, but I still had a warranty.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Macd22
from Prunedale,ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the LG refrigerator and after about 2 years needed to replace the compressor. Thought this was it and no more problem, well compressor went out again, make sure you purchase extended warranty if you want to buy this model. I lost a full freeze of food 2 times. The only good thing was the service men that fixed it, they were very professional and efficient.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, April 26, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Lin 08
Verified Purchase:Yes
[This review was collected as part of a promotion.] Six yrs old had to replace compressor .Now we need new ice maker in the door!!!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, April 27, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: DonC55
from Baltimore
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased new LG appliances when I remodeled my kitchen 7 years ago. 3 of the 4 items have broken down and had to be fixed. Luckily I saved my 27 year old refrigerator as a spare so I still had one while I waited to have the compressor replaced on my 7 year old LG. My sister-in-law had the same model and her compressor went up in 3 years. Will definitely not buy LG again
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, April 28, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Laurenandlaylasmom
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This fridge worked great until the compressor blew. LG fixed it and now, it is back operational. I am grateful to them. My fridge holds a large amount of food for parties and holidays. I love it.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
3
Features
5
Response from lg.comBy Sandy, Social Media, May 3, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: big guy two
from sun city fl
Verified Purchase:Yes
it was defective and had to be replaced after 16 months
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, May 3, 2022
Thank you for providing this feedback.^Sandy
Written by a customer while visiting lg.com