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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Sad2021
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] The refrigerator is only 4years old. No recall notice ever received. Costly loss of all the food inside & a disgusting mess had to be cleaned out. New ice now is black and has fruit flies.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, May 5, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Alfper
from San Antonio Texas
Verified Purchase:Yes
The fridge was working great but after 5 years and 4 months the fridge stopped working.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, May 10, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: Dontbuy1
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had problems less than 2 years after we bought it. Compressor went out along with something else. Luckily we bought an extended warranty or would have been out of pocket.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Dale 101
from Flowery Branch, Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have loved our LG refrigerator since the day we bought it. It is everything we wanted and everyone compliments us on it. We couldn’t be happier!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Zeorge
from Houston
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this LG fridge 4-1/2 years ago. Compressor was poor quality and died, but LG replaced it at no cost with newer, upgraded compressor. LG stands behind their products.
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cathie 20
from Pittsbugh PA
Verified Purchase:Yes
We have had this refrigerator repaired at least 3 times. Wouldn’t buy it again.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Written by a customer while visiting lg.com
Posted by: Ralphtsendejas
from Texas,Galveston
Verified Purchase:Yes
Refrigerator is only 2 1/2 year old .The compressor already went out.Now wee have no Refrigerator for several weeks.That like having no power.Plus all my food went bad
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, May 19, 2022
We hate to hear this and looking at your case the tech has the parts and has been trying to reach you for scheduling.^Sandy
Written by a customer while visiting lg.com
Posted by: Gundo John
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the door in door feature for easily grabbing milk, butter etc.. without having to open the whole fridge. Also I never have to worry about running out of ice again with the dual ice making capacity , a must for when you have people over for drinks.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com