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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Fernando66
from Houston
Verified Purchase:Yes
[This review was collected as part of a promotion.] Features and functionality is off the chart. Highly recommend it
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SCOTT89
from SPOKANE WA.
Verified Purchase:Yes
[This review was collected as part of a promotion.] AFTER 2 YEARS THE COMPRESSON WENT OUR... FIXED UNDER WARRENTY.. WAS SO LOUD THAT WE HAVE TO HAVE LG COME OUT AGAIN AND FIND OUT WHY.. ALSO STAYS ON 99%... WOULD RECOMMEND IF THEY CAN FIX THIS... OTHER THAN THAT REALLY LIKE IT.
%
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Mike Teferi
from Des Moines, Iowa
Verified Purchase:Yes
Unreliable cooling system and compressor. A major component failure within few years is unacceptable. Due to quality issues, i will not recommend LG appliance products to anyone.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, May 26, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: rich2463
from Ogden, Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this for almost 5 years now and it keeps things cold and doesn't freeze things it shouldn't. We have enjoyed having ice both in the door as well as in the freezing compartment for when we have guests and need more ice. Which brings us to the problem, Both ice makers recently quit. At five years old it seems a lot early for them both to fail. It does have some nice features however.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, June 1, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: Olman21
from Statesville, NC
Verified Purchase:Yes
I've always been a big fan of LG, unfortunately this fridge is a huge paperweight. Only worked for a couple of years, and it "sucks" because I spent a lot of money on it, now I have to spend more in order to fix it.
It still looks brand new, we take care of our appliances, but I guess the brand is not as good as it was years ago, and that's a shame.
It still looks brand new, we take care of our appliances, but I guess the brand is not as good as it was years ago, and that's a shame.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, June 6, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: LD21
from Northville, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had to replace the compressor in 2018 and this year, expensive repairs!!
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy Sandy, Social Media, June 6, 2022
We hate to hear this and thank you for your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Jumby
from Kennewick wa
Verified Purchase:Yes
I got this refrigerator a couple years ago now it's broken nobody can do anything.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, June 8, 2022
We hate to hear this and thank you for your feedback. We see on your case this is a part that the tech will need to order.^Sandy
Written by a customer while visiting lg.com
Customer Rating
4
Wish I had opted for the model with the deli drawe
on June 9, 2022
Posted by: 777 driver
from Lexington, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased almost 5 years ago; LG was great about replacing the troublesome linear compressor for free.
I wish I had opted for the model with the deli drawer between fridge and freezer; accessing the deli drawer in my modelo forces me to open both doors
I wish I had opted for the model with the deli drawer between fridge and freezer; accessing the deli drawer in my modelo forces me to open both doors
Pros: Style/Design, Quality
No, I would not recommend this to a friend.
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com