[This review was collected as part of a promotion.] Bought it in 2016. Worked fine until last month and then compressor failed. No support to get it fixed ( still under warranty) in home. Had to take it repair place 1 hour away myself. What a mess. Next week i have to go back and get it back. The “self diagnostics “ is a failure. That indicated it was fine even though it would not cool. It was a good, quiet unit. Probably would not do that again. The doors are too deep and it is hard to get things in or out without opening both.
Pros: Features/Settings
Quality
4
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, June 13, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
[This review was collected as part of a promotion.] I bought an door in door refrigerator about 5 years ago and the comprssor burnt out...needless to say I ended up having to buy another LG with an updated compressor, this refrigerator is a 2 drawer refrigerator/freezer and I am very happy with my new LG product.
Pros: ease of use, Style/Design, Features/Settings
[This review was collected as part of a promotion.] This fridge worked great for a year before the compressor went out and had to be replaced. Lost a whole freezer full of meats. Two years later the thermostat goes out and freezes all the items in the refrigerator. Ive never had this much trouble from an appliance before.
Quality
2
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, June 28, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us.^Sandy
[This review was collected as part of a promotion.] We had been using the same fridge we had bought for 24 years. It was no-frills and was small. We finally chose to upgrade to this LG model and couldn't be happier. There were a couple of features that we were indifferent to at first but have come to really appreciate them over time. 1. The door-in-door: It's great to keep the items we grab often here so we aren't having to open the entire fridge to access them. I have to believe it is saving on energy as it is not letting out the same amount of cold air when we do so. 2. The second ice-maker in the freezer. Great for when you need to grab a large quantity of ice.
The unit looks great in our kitchen, is quiet, and holds everything we normally keep in there - including a large pizza box :)
Pros: ease of use, Style/Design, Features/Settings
[This review was collected as part of a promotion.] We purchased this Refrigerator in 2018 but recently had to have the Compressor replaced. Apparently this LG frig model had bad compressors in 2017 & 2018. After losing a lot of food while on vacation, (after our son discovered the frig was not working while checking our home), we had the compressor replaced. The LG repairman did a very good job and was very courteous and prompt. Thankful we were able to get it fixed.
[This review was collected as part of a promotion.] I bought this 5 year ago, and it’s stopping cold i call LG customers they are answered every question after that they fix and pay everything next product LG again