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Customer Reviews Collected from lg.com |
LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 881 reviews
5 Stars
426
4 Stars
162
3 Stars
65
2 Stars
59
1 Star
169
70%of customers recommend this product.
(
498 out of
711)
Customer Reviews for LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Midwest resident
from Kansas
Verified Purchase:Yes
I would rather walk barefoot over broken glass than ever buy an LG product again. Known issues with fridge and they won't stand behind their product.
Pros: Features/Settings
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, August 5, 2022
We hate to hear you feel this way. After review of your case we see the unit is 7 years old and we provided service centers you can reach out to. Thank you for your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Jill Elaine
from Lancaster, Oh
Verified Purchase:Yes
We have had our fridge for about 5 or so years and we live all the features it has. The easy access door is a time saver , the freezer is so large and easy to find the item you want. My personal favorite is the wideness of the fridge and being able to put a platter or any large item in it. It is a great product and would buy one again if needed.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
When breaks down harder then he’ll to get it fixed
on August 11, 2022
Posted by: KJG1
from Waddell Az
Verified Purchase:Yes
We are now in five weeks without it. They don’t even reimburse for lost food .
Quality
3
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, August 12, 2022
We sincerely apologize for the delays. After review of your case the tech has ordered the parts and we see that food loss compensation was submitted and approved. Thank you for taking the time to provide us your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Fmg woods
from Las Vegas, Nevada
Verified Purchase:Yes
Purchased 4 years ago, small issue a few months back but was handled by LG warranty with no hassles.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Maldonado
from Caguas, Puerto Rico
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this product more than 6 years ago, and during this period it has needed multiple repairs, including replacing the compressor twice.
Pros: Style/Design
Quality
2
Features
5
Value
4
Response from lg.comBy Sandy, Social Media, August 18, 2022
We hate to hear this and thank you for taking the time to provide us your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bad refrigerator
LG LFXS29766S
Stay away from it.
The compressor broke last year.
Got it replaced.
It broke again 2 weeks.
Again the compressor broke.
Lots of money to be spent on repair.
Bad service bad refrigerator
LG LFXS29766S
Stay away from it.
The compressor broke last year.
Got it replaced.
It broke again 2 weeks.
Again the compressor broke.
Lots of money to be spent on repair.
Bad service bad refrigerator
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, August 18, 2022
We hate to hear this and thank you for taking the time to provide your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: snaps836
from Gardner, KS
Verified Purchase:Yes
We got this 3.5 years ago and the compressor went out. LG had a bad design back then and they stood behind the faulty compressor and replaced it costing us nothing. Great to have a company stand behind their products.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
3
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
bad compressor issues.
on August 25, 2022
Posted by: Dan T
from Ca
[This review was collected as part of a promotion.] I bought refrigerator less than 8 years . This is second time replaced a compressor .I have to paid labor fee this time. LG should cover Compressor & labor till 10 years. Otherwise LG will lost a lot of customers related to Compressor issues . Next refrigerator NOT LG
Pros: Style/Design
Quality
3
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, August 26, 2022
We hate to hear this and will be happy to pass your feedback along. ^Sandy
Written by a customer while visiting lg.com