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Customer Reviews Collected from lg.com |
LG - 28.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 334 reviews
5 Stars
177
4 Stars
45
3 Stars
21
2 Stars
32
1 Star
59
72%of customers recommend this product.
(
196 out of
273)
Customer Reviews for LG - 28.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Great features
on December 25, 2020
Posted by: Miike
from Maryland
The gentlemen who came out was an exceptional worker. He knew just what to do and fixed the problem. L G has handle this problem and the customer agent was very helpful and put our minds at ease.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Firedoc
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] The best fridge I ever owned. Compressor failed and LG took care of the issue.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DE54
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refigerator has served us well for the past 2 1/2 years until recently when the compressor went bad. Fortunately it was under warranty and we found out that this was a common problem with this refrigerator/linear compressor. Hopefully the new compressor will prove to be much better and we'll have many years of service going forward. We needed a black and this was the right black and with the in-the-door ice makers being so small, having a second icemake in the freezer was imperative. We love this refrigerator and all it has to offer.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Davidbfd77
from Fontana California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this fridge 5 years ago, had to replace the ice machine after two years at my expense, last week the compressor went out and it took two weeks to get a LG technician to come out and replace it under warranty.
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, February 26, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Tazerass
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this a little over two years ago. JuSt had the compressor replaced for the second time. Refrigerator has failed three times so far. Icemaker also stopped working. Replacement compressor does not renew compressor warranty. After five years budget for / plan on buying another one.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, March 8, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: JRago
from Detroit, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent layout.
Large.
Through the door ice/water dispenser far superior to the competition.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bnwillia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this product a while ago and it has been a great refrigerator with many convenient features.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Bradbradbrad
from Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] The compressor went out on my refrigerator. It was still within the manufacturers warranty period, so I contacted LG. They scheduled an appointment with no issues and sent it a technician to replace the compressor. The technician was great. He was in communication with us early on the day of the appointment and was even able to come early due to another appointment being cancelled. He was knowledgeable and worked quickly to get the refrigerator working for us again. Thank you.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com