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Customer Reviews Collected from lg.com |
LG - 28.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 334 reviews
5 Stars
177
4 Stars
45
3 Stars
21
2 Stars
32
1 Star
59
72%of customers recommend this product.
(
196 out of
273)
Customer Reviews for LG - 28.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Mike1a
from Las Vegas
Verified Purchase:Yes
[This review was collected as part of a promotion.] In less than two years the freezer and refrigerator stopped working. By the way, the water dispenser stopped as well. But, the big issue was the fridge and freezer. It took a week to get a technician out. He fixed the cooling problem, but wouldn't even entertain questions about the water dispenser. Guess I need another costly appointment for that.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 23, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Sooo coool!
on December 28, 2014
Posted by: momof2boys
from CA
Features I love: water/ice filter, air filter, interior lights that light up everything, produce drawers that have kept produce fresh and crisp longer than my last fridge, extra ice for football season, in door ice and water dispenser, large freezer drawers that fit everything, large refrigerator that fits all of my produce.
Features I'm not crazy about: the doors are very heavy and I feel like they should have a self closing feature (in a world of self closing cabinets and drawers I often find myself expecting it to close nicely and it either doesn't close at all or it slams shut). The freezer drawers slide out a bit rough and I don't feel comfortable placing ice cube trays (popsicles for example) in it that they would spill when opened and closed. The water dispenser always seems to trip up first time users and it isn't in line with the ice dispenser. Two people (my son and my mom) pressed the button for the water only to have it spray all over the floor because they had the cup under where the ice comes out.
Overall I still love it though!
Features I'm not crazy about: the doors are very heavy and I feel like they should have a self closing feature (in a world of self closing cabinets and drawers I often find myself expecting it to close nicely and it either doesn't close at all or it slams shut). The freezer drawers slide out a bit rough and I don't feel comfortable placing ice cube trays (popsicles for example) in it that they would spill when opened and closed. The water dispenser always seems to trip up first time users and it isn't in line with the ice dispenser. Two people (my son and my mom) pressed the button for the water only to have it spray all over the floor because they had the cup under where the ice comes out.
Overall I still love it though!
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Space and Great Features
on February 16, 2015
Posted by: shawnpcochran
from Lehi, UT, USA
Plenty of space and great features, there is almost nothing else that needs to be said. It has a water and ice dispenser and even a light at night. The shelves are nicely organized and durable. The Freezer is convenient with 2 shelves and it also stores the extra ice. It has everything I wanted
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great refrigerator for the price.
on March 16, 2015
Posted by: Russ
from Spring, TX, USA
Great lighting and quiet operation. Makes more than enough ice with dual ice makers.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great Fridge
on March 31, 2015
Posted by: MikeFa
from Las Vegas, NV, USA
We have had this refrigerator for a month now. We went from a 26' to this 29' and cannot believe the available space. We also love the dual ice makers, one for the door ice and one in the main freezer drawer. It is great for large family parties. We recommend this model to friends and family.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent!
on April 28, 2015
Posted by: EddE
from Surprise, AZ, USA
Living in Arizona requires a ton of ice in the Summer. Our last fridge simply could not keep up with demand in our household. With two ice makers the LG has no problem at all! This is our first French Door fridge---it's wonderful, open the doors and everything is in view and easy to find. The shelves are very well laid out and with the adjustable ones it's very easy to store tall containers. A separate slide out drawer in the freezer compartment makes finding frozen food a snap.
Orange Glow on a micro-fiber cloth keeps the stainless looking great, just don't use too much! Very pleased with our new LG fridge and certainly would recommend it!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Spacious, convenient, very easy to use
on June 7, 2015
Posted by: LWR14
from Lakewood Ranch, FL 34202, USA
We have had this refrigerator just over a month and
every day we love it more. It is much more convenient and easy to use than our previous
side by side refrigerator. It is easier to get items in
both the refrigerator and freezer. It is so spacious and the placement of the various features is just
right. Well lighted. We are two, but recently had
our two children and families visiting for a total of
eight and the extra items were accommodated with
no problem and room still left over. Excellent.
every day we love it more. It is much more convenient and easy to use than our previous
side by side refrigerator. It is easier to get items in
both the refrigerator and freezer. It is so spacious and the placement of the various features is just
right. Well lighted. We are two, but recently had
our two children and families visiting for a total of
eight and the extra items were accommodated with
no problem and room still left over. Excellent.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
CAREFUL!!
on September 22, 2018
Posted by: llinphoenix
from Phoenix
[This review was collected as part of a promotion.] I bought this less than 2 years ago and the in door ice maker has been nothing short of a NIGHTMARE. I;ve now had to pay to get the icemaker replaced...and it's STILL LEAKING!! Now I am being told I may have to look at a full door replacement and pay even MORE MONEY. Terrible!!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Amber, Customer Service, September 23, 2018
We apologize you are having issue with the ice maker of your unit. So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ ^AC
Written by a customer while visiting lg.com