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Customer Reviews Collected from lg.com |
LG - 28.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 334 reviews
5 Stars
177
4 Stars
45
3 Stars
21
2 Stars
32
1 Star
59
72%of customers recommend this product.
(
196 out of
273)
Customer Reviews for LG - 28.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: BillA2
from Pittsburgh PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice fridge. Had the compressor go at around 5 years and they had a technician come and replace it free of charge. I have no complaints with the fridge or the customer service. Definitely would recommend LG.
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Bobby34
from Utah
Verified Purchase:Yes
Bought this and 2 1/2 years later the condenser died. Had it replaced, but now it is noisy and the ice machine does not work properly. Do not recommend.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 28, 2021
I am sorry for the issues you are having with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. Again, we apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: bgc6770
from Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am impressed with the space and layout of this unit. And we love the second icemaker!
We have had to fix the door icemaker, the compressor, and the entire door Display assembly so I am glad we had the extended warrenty.
We have had to fix the door icemaker, the compressor, and the entire door Display assembly so I am glad we had the extended warrenty.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: RBausch
from Eagle Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] Refrigerator has worked great and when light in freezer went out their repairman fixed it back like new
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dharris960
from Orange County, Ca.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great experience with product and service. Quality is better than most.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great features coma and serviceman Mike Malloy was
on April 5, 2021
Posted by: Dang70
from Farmington utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] Repair work was done to perfection like a new refrigerator
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Paula g
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought back in 2017 very happy with it had an issue with compressor in 2020 BUT LG had GREAT customer service and worked with me through some issues with repair person and I'm HAPPY to say its working GREAT again
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Coolgrammie
from San Antonio, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] First of all, at the bottom of my screen it is noted that our LG refrigerator was purchased in December 2014. It was NOT. It was April 17, 2015 and delivered to our house on April 23, 2015.
Second, this LG refrigerator has had the upper icemaker repaired one time and replaced two times. The lower icemaker has been replaced two times as well as the compressor, which has been replaced two
time. ALL these individual headaches have occurred between 3/23/15 and 3/27/21.
This has taught my husband and I how wise it is to buy warranties an extended warranties and never never but NEVER we will be purchasing another LG product.
Now, I bet I don’t win that $500.00 do I ??because THIS is not what you wanted to
hear !.....however feel free to publicize my
facts.
We are proceeding to file a complaint under the Texas Lemon Law
LemonLawhegulaw.com .
Second, this LG refrigerator has had the upper icemaker repaired one time and replaced two times. The lower icemaker has been replaced two times as well as the compressor, which has been replaced two
time. ALL these individual headaches have occurred between 3/23/15 and 3/27/21.
This has taught my husband and I how wise it is to buy warranties an extended warranties and never never but NEVER we will be purchasing another LG product.
Now, I bet I don’t win that $500.00 do I ??because THIS is not what you wanted to
hear !.....however feel free to publicize my
facts.
We are proceeding to file a complaint under the Texas Lemon Law
LemonLawhegulaw.com .
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Written by a customer while visiting lg.com